National GPO Engagement Manager

Reposted 6 Days Ago
Be an Early Applicant
Arizona
Senior level
Information Technology • Consulting
The Role
The National GPO Engagement Manager manages relationships with GPO partners to optimize contract performance, increase revenue, and support member engagement through strategic collaboration and contract negotiation with internal teams.
Summary Generated by Built In

Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.

We are currently searching for qualified candidates for National GPO Engagement Manager. Please see the details for the position below.

Title: National GPO Engagement Manager

Location: Remote within the US.

Job Description: The National GPO Engagement Manager is responsible for the strategic management and growth of national Group Purchasing Organization partnerships. This individual will serve as the primary liaison between the company and designated GPOs, ensuring alignment with corporate objectives, optimizing contract performance, and driving incremental revenue across member organizations. The National GPO Engagement Manager will collaborate with internal sales, marketing, legal, and operations teams to maximize contract utilization and member engagement.

GPO Relationship Management:

  • Act as the primary point of contact for assigned GPO accounts.
  • Develop and maintain strategic relationships with GPO executives, contract managers and consultants.
  • Represent the company at GPO conferences, meetings, and forums.

Contract Strategy & Execution:

  • Lead the development, negotiation, and execution of GPO agreements.
  • Monitor contract compliance and manage pricing, amendments, and renewals.
  • Identify and implement strategies to increase contract utilization across GPO members.

Sales Enablement & Collaboration:

  • Work closely with field sales teams to drive member adoption and contract performance.
  • Develop sales tools, resources, and training to support client success managers and account executives in leveraging GPO contracts.
  • Provide account-level intelligence and support key member initiatives.

Analytics & Reporting:

  • Analyze contract performance, market penetration, and member activity to identify growth opportunities.
  • Prepare and present business reviews for internal leadership and GPO stakeholders.
  • Track KPIs such as revenue growth, compliance rate, and contract pull-through.

Market Intelligence:

  • Stay informed on industry trends, regulatory changes, and competitive dynamics affecting GPOs.
  • Use insights to shape go-to-market strategies and product positioning within GPO channels.

GPO Partnership Program Execution:

  • Lead execution of structured partnership programs with GPOs (e.g., Premier), including reporting, communication strategy, and member engagement.
  • Collaborate on Market Opportunity Reports and Targeted Member Reports, including procurement insights, demand data, and market demographics.
  • Facilitate and analyze quarterly Leadership Meetings focused on purchasing behaviors, opportunity pipelines, and engagement metrics.
  • Coordinate quarterly Member Communications, including newsletters and sales enablement materials like 'Sales Call in a Box'.
  • Plan and participate in Joint Webinars, reviewing feedback and identifying follow-up opportunities.
  • Manage Administrative Fee implications tied to reporting structures, prepare notices, and ensure contractual compliance.
  • Document partnership activity and propose annual improvements to the marketing reporting structure.
  • Serve as escalation point for unresolved issues related to reporting compliance and revenue-impacting disputes.

Qualifications:

  • Bachelor’s degree in business, Healthcare Administration, or related field (MBA preferred).
  • Minimum of 5 years of experience in national account management, preferably within healthcare, medical devices, or pharmaceuticals.
  • Demonstrated success managing complex contract negotiations and partnerships with GPOs (e.g., Vizient, Premier, HealthTrust, Intalere).
  • Strong business acumen with the ability to interpret data and translate it into actionable strategies.
  • Exceptional interpersonal, presentation, and communication skills.
  • Willingness to travel up to 15% nationally.

Preferred Experience:

  • Experience with CRM platforms (e.g., D365, Salesforce, SalesLogic, NetSuite)
  • Familiarity with value-based care and cost-containment strategies.
  • Prior experience executing multi-channel partnership programs or marketing reporting frameworks with GPOs.

Planning for the Future:

  • Employer paid Life Insurance / AD&D / Short-Term
  • Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D 
  • Access to FSA Plans & Commuter Benefit Plans 
  • 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay.
  • Both your contribution and the company contribution are immediately 100% vested.
  • Access to the Roper Employee Stock Purchase Plan 
  • Paid Parental Leave Program.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.

This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.

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Transact Employment Candidate Privacy Notice

Top Skills

Crm Platforms (D365
Netsuite)
Salesforce
Saleslogic
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The Company
HQ: Phoenix, AZ
480 Employees

What We Do

Through transformative payments and credential-driven transactions and privileges, Transact partners with institutions to help them make their student and family experience mobile-centric, personal and individualized, and completely connected all across campus.

Our open enterprise-class cloud platform enables mission-critical capabilities that translate into superior student and family experiences, integration with every aspect of campus life, and richer institutional insight. Build the type of connected campus experience students and families expect with integrated tuition and fee payments, comprehensive dining and retail credential-driven transactions, configurable security and privilege management, and automated attendance and events. At each interaction across these capabilities, capture meaningful data so campus leaders can make informed decisions and take proactive action. And easily integrate with your campus systems and partners with a broad, open ecosystem, maximizing existing investments, evolving quickly, and delivering a personalized solution.

https://twitter.com/TransactCampus
https://www.facebook.com/pg/transactcampus
https://www.youtube.com/channel/UCMuLT44Wkw7MPUhmof_6hvQ

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