At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.
If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.
We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.
Job Description Summary:
The National Director Channel Development will be responsible for developing and expanding strategic relationships across Fusion Connect’s Channel Ecosystem, including national and regional VARs, SIs, SPs, SaaS Providers, and Distributors. This position will lead national channel development efforts, drive joint go-to-market strategies, and build sales and technical capabilities within key partner organizations.The role will establish partner relationships and collaborate with Channel Sales, Professional Services, Marketing, Product, and Support to drive partner engagement, pipeline, and revenue growth. Success will be defined by the ability to develop high-performing partnerships and deliver measurable business results.
Job Description:
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Develop and execute national channel development strategies to drive partner-generated pipeline and revenue growth.
- Build and maintain executive-level relationships with national and regional channel partners.
- Partner with Channel leadership and Channel Account Managers to identify strategic prospects, opportunities, and joint go-to-market initiatives.
- Develop product and sales competency within strategic partners and influence partner GTM and sales strategies.
- Drive the development of technical pre-sales and post-sales practices within key partner organizations.
- Use partner performance data and analytics to identify opportunities, improve results, and increase demand for Fusion Connect solutions.
- Establish partner performance expectations and KPIs and regularly evaluate partner performance against established objectives.
- Provide oversight of partner contractual obligations and compliance with Fusion Connect policies, procedures, and ethical standards.
- Lead and participate in regional and partner QBRs, including review of performance, pipeline, opportunities, and strategic priorities.
- Collaborate across Sales, Marketing, Product, Professional Services, and Support to advance strategic channel initiatives and resolve barriers to partner success.
- Provide channel performance insights, forecasts, and recommendations to senior leadership.
- Represent Fusion Connect at strategic partner meetings, business reviews, and industry events.
Knowledge, Skills, and Abilities Requirements:
- Demonstrated success developing channel partnerships and achieving pipeline and revenue objectives.
- Proven ability to build and influence executive-level partner relationships.
- Extensive knowledge of SD-WAN, UCaaS, Network, and Managed Services.
- Strong business acumen, analytical, organizational, and strategic planning skills.
- Excellent written, verbal, presentation, negotiation, and relationship-management skills.
- Demonstrated ability to lead cross-functional initiatives and influence others without direct authority.
- Ability to operate independently, exercise sound business judgment, and manage multiple strategic priorities.
- Willingness to travel throughout the U.S. for partner meetings, business reviews, and events.
Education and/or Experience Requirements:
- Bachelor’s degree in a related field preferred. Relevant education may be substituted with two years of related experience for each year of education.
- Five (5) or more years of channel development experience.
- Experience with national VARs, Distributors, MSPs, SaaS Providers, Service Providers, and System Integrators.
- Strong solution-selling and strategic sales experience.
Skills Required
- Five or more years of channel development experience
- Experience with national VARs, distributors, MSPs, SaaS providers, service providers, and system integrators
- Strong solution-selling and strategic sales experience
- Bachelor's degree in a related field
- Willingness to travel throughout the United States for partner meetings, business reviews, and events
What We Do
Your Connected, Secure, and Frictionless Work Environment Starts with Fusion Connect.We secure your business with a managed zero trust security approach that safeguards networks, people, and data without impacting reliability or productivity—all backed by our industry leading service guarantee. Connect. Connecting to your employees, trading partners, customers, and systems—anytime, anywhere, from any device—is imperative for your business to operate at peak efficiency. To enable this, we deliver a comprehensive set of communication tools that include UCaaS, CCaaS, and traditional voice communication services, all powered by our nationwide IP backbone. Protect. Protecting the technology and people that run your business without impeding productivity is critical to your success. Security that creates too much friction slows you down, so Fusion Con-nect developed a frictionless, zero trust security approach, that protects end-users and infra-structure, including end-devices, data center, and cloud resources. Accelerate. Speed matters in business. Your ability to react in real-time often makes the difference between success and failure. To enable you to move dynamically, we deliver a technology stack designed to provide real-time visibility into your business performance, while giving you peace of mind with the industry’s most comprehensive service guarantee.
