National Accounts Coordinator & Sales Analyst

Your mission

Pierre Fabre is expanding their commercialization efforts in the US and is looking to strengthen sales support for our national accounts. In this role, you will have responsibility for working on the Avene skincare brand and the Klorane Hair care brand. The National Accounts Coordinator will report to the Chief Commercial Officer, Field Sales and will assist with operational tasks for the National Accounts Team including but not limited to the Chain Drug, Specialty Beauty and Premium Mass channels accounts.

Brief Description of Essential Responsibilities:

• Assists the National Account team with project management including timelines, key deliverables and operational execution while engaging with various cross functional teams (Sales, Supply Chain, Marketing, Education, Finance & Visual Merchandising) to ensure exceptional execution of the operational elements of the annual sales plans.
• Collaborate with the National Account Sales Team in executing sales operational processes that enable commercial team members to focus on customer-facing revenue generating activities; overall performance, profitability and growth opportunities.
• Leverages syndicated data sources to provide actionable insights and drive business strategy for the National Accounts Channel
• Must have the ability to turn insights into action through strong analytical skills and the ability to.

Major Responsibilities Include:

Data Analytics:

• Operates as the brand and skincare category expert in regards to the Circana and customer POS data for the National Accounts team.
• Proficient with utilizing multiple data sources to analyze brand and sku performance, market and customer trends, innovation launch monitoring, and customer consumer data where applicable.
• Develops compelling outcomes from accessed data to generate go-forward business decisions.
• Utilizes historical and current trends to help develop forecasted needs.
• Reviews and analyzes customer score cards to achieve a greater understanding of adjustments that need to be made to the annual business plan.
• Provides insights and recommendations on promotional performance including ROI outcomes.
• Analyze and provide recommendations around customer sales productivity ( Sales per store per week, etc) to ensure the brand is meeting or exceeding customer performance metrics requirements.
• Provides analytics and support on brand assortments for planogram reviews based on performance results.
• Reviews and reports out weekly customer POS reports and content.

CUSTOMER SUPPORT AND COORDINATION:

• Proficiency with utilizing N.A. customer portals for communicating critical information and the sourcing of business requirements such as promotional activities.

NEW PRODUCT LAUNCHES

• CommunicateS timelines and assets needed to cross functional teams on deadlines needed (sales estimates, sku details, merchandising deadlines, WERCS registrations, etc
• Provides weekly analysis of sku performance via POS results, stores tracking , ACV etc utilizing Circana and customer POS reports where needed.
• Coordinates the shipping of product samples to the customers
• Coordinates all required elements and timelines for the POG revision projects.

RTV / DIF

• Coordinate with logistics/accounting on return details (DIF, RTV, timing, liability total, etc)
• Track details in billback file

ASSORTMENT MANAGEMENT

• Communicate add/deletes to data manager and logistics to ensure customer assortment forms are up to date
• Communicates to the logistics team all necessary information regarding display and display product needs and timing of execution.

PROMOTIONAL CALENDAR + ASSORTMENTS

• Submit retail specific forms for all off shelf & promotional opportunities, and share cross functionally
• Create & own file to track all promotional & off shelf opportunities that can be shared with cross functional teams in a timely manner.

BUDGETS

• Budget
• Update brand marketing budgets as needed with costs that fall under operational responsibilities
• Billbacks/Billback Tracker
• Update billback tracker with promos, RTVs, MDs, DIFs, coupons for all retailers
• Ensure all programs resulting in chargebacks to the company are accounted for, added and communicated in the Billback Tracking File
• Send chargeback amounts/contracts to cross functional teams
• PR/PO Process
• Manage Sales Purchase Requisitions working cross-functionally with the Sales, Marketing, Accounting and Finance departments
• Track spending vs budget

FORECASTING:

• Facilitates a collaborative forecasting process with the National Accounts team, operations , marketing and finance team in order to provide accurate sell-in customer forecast needs while controlling customer inventory needs in order to maximize service levels to the National Accounts customers.

MISCELLANEOUS RESPONSIBILITIES

• Store Lists
• Maintain retailer store lists and update/share
• Communicate new doors and DCs to Data Manager to ensure proper set up in PF internal systems.
• Project Tracker Updates with Promos and Off Shelf Activations
• Ensure all Due Dates are being met via collaborative cross functional efforts.
• Manages the tracker and provides weekly updates in regards to DUE DATES
• Weekly Inventory Reports
• Runs each customer’s weekly inventory report and distributes to the sales team , adding commentary where key concerns need to be called out.
• Runs each customer’s inventory reports on a monthly basis and communicates any key callouts in regards to over or under inventory issues by sku.

Other duties as required by the business.

Qualifications & Requirements:

• 2+ years’ experience in an operational sales/marketing/administrative role, beauty and large retail/account management preferred.
• Exceptional organizational and project management skills in a fast-paced environment
• High level of accuracy; able to detect inconsistencies and errors with keen attention to detail
• Ability to manage multiple projects simultaneously within a fast-paced environment, with a high degree of independence and resilience
• Experience working with Syndicated data ( Circana, Nielsen, IRI) and customer POS data
• Professional with strong project management skills; ability to think critically and creatively.
• Analytical, passionate, and innovative
• Strong written and verbal communication skills
• Strong interpersonal skills, flexible and adaptable to change
• Proactive and self-starter, high degree of initiative thinking and independence
• Ability to efficiently work within a team environment
• Resourceful and creative problem solver
• Positive attitude with an excitement for learning, open to new experiences and challenges
• Proficient use of Microsoft Office
• Must be proficient in various software programs (internally & vendor partners)

Work Environment / physical demands / position type and expected hours of work:

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• The normal working hours of the office are from 8:30 a.m. – 5:00 p.m. Monday through Friday.
• The position is a hybrid role and requires two in-office days per week and 3 in-home office days.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pierre Fabre

True to My Nature

https://www.pierre-fabre.com/en-us

Pierre Fabre is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

Who you are ?

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.