Coppell, TX (On-Site)
JOB SUMMARY
The National Accounts Billing Specialist plays a vital role in ensuring accurate and timely billing operations for national accounts. This position is responsible for ensuring accurate and timely billing operations for national accounts within a fast-paced environment. The role's essential job functions include preparing and submitting pricing transmittals and invoices, managing a consistent workload, and uploading invoices to customer portals while adhering to client-specific requirements. High productivity is key, as the coordinator generates and analyzes weekly billing escalation and aging reports and reviews peer transmittals for compliance with established guidelines.
ESSENTIAL JOB FUNCTIONS
- Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Prepare and submit pricing transmittals and invoices accurately and efficiently.
- Manage a consistent workload of invoicing tasks with minimal supervision.
- Review peer transmittals for accuracy and compliance with guidelines.
- Generate and analyze weekly billing escalation and aging reports.
- Assist with resolving routine discrepancies
- Upload invoices to customer portals and ensure adherence to client-specific requirements.
- Provide coverage for team leads and peers as needed, maintaining seamless operations.
- This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
LEADERSHIP COMPETENCY MODEL
This role requires the demonstration of the following competencies:
Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to interpret and apply policies and procedures effectively to resolve well-defined issues.
- Strong communication skills to coordinate across departments and interact with a diverse team.
- Demonstrated ability to maintain high levels of productivity and manage multiple priorities efficiently.
- Knowledge of billing systems, customer portal navigation, and proficiency in Microsoft Office Suite (Excel, Word, Teams).
- Strong analytical skills for reviewing and verifying billing information.
- Advanced proficiency (knowledge) with Microsoft Office 365.
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- In office environment
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
PLANNED BUSINESS TRAVEL
- This job requires no planned business travel.
EDUCATION AND EXPERIENCE
- High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
- Combining experience in accounting or finance practices of 1 to 3 or more years with education is desirable.
EEO STATEMENT
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.
NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS
DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.
Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.
Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.
DuraServ — Building Careers That Move Commerce Forward
Skills Required
- High school diploma or equivalent
- Associate or bachelor's degree
- 1 to 3 or more years of experience in accounting or finance practices
- Knowledge of billing systems and customer portal navigation
- Advanced proficiency with Microsoft Office 365, including Excel, Word, and Teams
- Strong analytical skills for reviewing and verifying billing information
- Ability to manage multiple priorities and maintain high productivity
- Strong communication skills for cross-departmental coordination
What We Do
DuraServ is a leading service provider in the loading dock, door and equipment industry. We deliver service on a national scale to customers with large facilities, often in multiple locations, across the United States and in Canada. And while our name might be relatively new, our experience and expertise is extensive. Some of our key employees have over 40 years of experience and represent some of the most knowledgeable people you’ll find in the dock and door industry. DuraServ Corp is the parent company for: Southern Dock Products, The Overhead Door Company of Austin, New Orleans, Charlotte, Eastern New Jersey, Foothills, Philadelphia, and South Florida, Just‐Rite Equipment, American Roll Up Door, Action Automatic Door & Gate, Cookson Door Sales of Arizona, The Best Door Company, DuraFlex, and Passport Door & Dock Systems.
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