Description
UpSwell Marketing is hiring a National Account Manager—an exciting opportunity for a highly organized, client-facing professional who wants to play a pivotal role in helping brands grow through smart, data-driven marketing.
UpSwell is a nationally recognized marketing company that helps businesses grow through direct response marketing strategies backed by data and analytics. Named one of the Best & Brightest Companies to Work For in the Nation and recognized as an Inc. 5000 Fastest-Growing Company, we offer the energy of a high-growth organization with a collaborative culture where people can build meaningful careers.
About the Role
We are looking for a proactive and detail-oriented National Account Manager who is equally comfortable maintaining strong client relationships and keeping complex projects organized, on track, and moving forward across multi-location marketing campaigns.
In this role, you will support national and franchise-level campaigns from launch through reporting, serving as a client-facing partner while also driving organized, high-quality execution across every stage of the campaign lifecycle.
You will work cross-functionally with teams across the business while gaining hands-on experience in account management, campaign operations, reporting, and client communication; making this a strong opportunity for someone who wants to grow in a fast-paced marketing environment.
What You Will Do:
• Support the execution of national and franchise-level marketing campaigns from setup through delivery
• Serve as a client-facing point of contact for updates, approvals, delivery notifications, and day-to-day communication
• Coordinate key campaign elements such as target area selections, creative requests, and location details
• Process orders and maintain accurate campaign records, timelines, and supporting documentation
• Help keep campaigns organized and on schedule by following up on pending items and escalating issues when appropriate
• Partner with internal teams including Analytics, Design, Production, and Client Services to drive campaign success
• Support ROI and tracking tools, including manual uploads and reporting assistance
• Deliver a high level of professionalism, organization, and client care throughout the campaign lifecycle
• Take on additional responsibilities and special projects as needed
Why UpSwell:
• Join a collaborative, fast-paced, and growth-oriented environment
• Work with a diverse portfolio of businesses and industries across the country
• Make a direct impact on campaign execution and client success
• Be part of a team that values communication, initiative, accountability, and partnership
• Gain ongoing opportunities for professional development and career growth
• Contribute to a company with strong momentum, national recognition, and an entrepreneurial spirit
• Earn competitive compensation with salary plus bonus opportunities based
Requirements
What We Are Looking For:
• Bachelor’s degree preferred
• Strong organizational skills and close attention to detail
• Excellent written and verbal communication skills
• Confidence and professionalism in a client-facing role
• Ability to manage multiple priorities and deadlines effectively
• Comfortable working in a fast-paced, deadline-driven environment
• Proactive, dependable, and relationship-oriented approach
• Experience in marketing, account management, project coordination, or client services is a plus
UpSwell is an Equal Opportunity Employer and is committed to fostering an inclusive environment for all employees and applicants.
Skills Required
- Bachelor's degree
- Strong organizational skills and close attention to detail
- Excellent written and verbal communication skills
- Confidence and professionalism in a client-facing role
- Ability to manage multiple priorities and deadlines effectively
- Comfortable working in a fast-paced, deadline-driven environment
- Proactive, dependable, and relationship-oriented approach
- Experience in marketing, account management, project coordination, or client services
What We Do
UpSwell Marketing is a direct response marketing and advertising agency that provides data-driven direct mail and digital marketing solutions to help small and medium-sized businesses grow. Specializing in sectors such as auto repair, fitness, dental, and home services, the company delivers turnkey, customized marketing campaigns designed to drive measurable returns and increase customer acquisition for local businesses.
