NATIONAL ACCOUNT MANAGER

Posted 7 Days Ago
Be an Early Applicant
55369, Osseo, MN, USA
In-Office
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Manage national shipper and carrier accounts, develop new business through prospecting and cold calling, negotiate carrier contracts and pricing, oversee freight paperwork and deliveries, track shipments, resolve customer concerns, and build long-term client and carrier relationships.
Summary Generated by Built In

Location: Osseo, MN
Company: DestiNATION Transport
Website:
DestiNATION Transport Careers


About Us:

DestiNATION Transport is a leading logistics company specializing in comprehensive transportation solutions. We pride ourselves on our commitment to delivering top-notch services to our clients, ensuring seamless and efficient logistics operations. At DestiNATION Transport, we value innovation, customer satisfaction, and fostering long-term relationships. We are looking for driven and passionate individuals to join our team and contribute to our mission of revolutionizing the transportation industry.

Job Summary:

As a National Account Manager at DestiNATION Transport, you will be the primary point of contact for our clients (shippers) and carriers. Your role involves developing new business opportunities, managing carrier relationships, and ensuring the highest level of customer satisfaction. You will play a crucial role in maintaining and expanding our client base, managing multiple deliveries, and resolving customer concerns promptly and professionally.

Key Responsibilities:New Business Development:
  • Lead Generation: Prospect and generate leads through cold calling and other methods.
  • Client Engagement: Contact current and potential customers to identify new business opportunities.
  • Objection Handling: Address and overcome objections from prospects to secure new business.
Select, Vet, and Execute Carrier Relationships:
  • Carrier Identification: Identify and contact qualified carriers for freight services.
  • Contract Negotiation: Negotiate contracts and pricing agreements with carriers.
  • Relationship Management: Maintain strong, productive relationships with multiple carriers.
  • Paperwork Management: Ensure that all freight paperwork is completed and approved before transport.
Account Management and Preservation:
  • Delivery Management: Oversee multiple deliveries, process spot requests, and develop new sales opportunities.
  • Customer Support: Respond to customer concerns and queries with professionalism and promptness.
  • Shipment Tracking: Track and report shipment status to customers to ensure transparency and reliability.
  • Relationship Building: Maintain positive and productive relationships with customers to foster loyalty and repeat business.
Qualifications:
  • Education: Bachelor’s degree in Business, Logistics, or a related field preferred.
  • Experience: Minimum of 3 years of experience in account management, sales, or logistics, with a proven track record of developing and maintaining client relationships.
  • Skills:
    • Strong communication and negotiation skills.
    • Ability to manage multiple tasks and prioritize effectively.
    • Proficiency in using logistics and CRM software.
    • Excellent problem-solving and decision-making abilities.
  • Attributes:
    • Highly motivated and self-driven.
    • Detail-oriented with a focus on accuracy and efficiency.
    • Able to thrive in a fast-paced, dynamic environment.

Why Join DestiNATION Transport?

  • Innovative Environment: Be part of a company that values innovation and excellence.
  • Growth Opportunities: Opportunities for career advancement and professional development.
  • Supportive Culture: Work in a collaborative environment that supports your success.
  • Comprehensive Benefits: Competitive salary, health benefits, and retirement plans.

Application Process:

Interested candidates are invited to apply by submitting their resume and a cover letter detailing their qualifications and experience to [email protected].

DestiNATION Transport is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals.

For more information about our company and career opportunities, visit DestiNATION Transport Careers.


Skills Required

  • Bachelor's degree in Business, Logistics, or a related field
  • At least 3 years of experience in account management, sales, or logistics
  • Proven track record of developing and maintaining client relationships
  • Strong communication and negotiation skills
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in logistics and CRM software
  • Excellent problem-solving and decision-making abilities
  • Highly motivated and self-driven
  • Detail-oriented with a focus on accuracy and efficiency
  • Ability to thrive in a fast-paced, dynamic environment
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The Company
116 Employees
Year Founded: 2014

What We Do

DestiNATION Transport is a third-party logistics brokerage and transportation consultant serving the United States and Canada. It arranges rail, over-the-road, truckload, less-than-truckload, and specialty freight transportation by matching customers with carriers and equipment. Its broader capabilities include warehousing, air freight, drayage, and international ocean shipping, providing end-to-end logistics support and value-focused, worry-free transportation solutions for shipments throughout North America and worldwide.

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