National Account Manager (Remote in U.S.)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

• Act with urgency, accountability, and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

Job Description:

Position Overview: As a National Account Manager Remote anywhere in the United States at Pitney Bowes Presort Services, you will play a critical role in driving growth and ensure the continued success of our National Account program. This is a strategic sales position focused on managing high-value relationships (Fortune 500) and expanding our market presence. The position reports to the Director of National Accounts and provides for direct collaboration with members of PBPS Executive leadership team.

Compensation:

Base salary range of $105K - $125K plus uncapped bonus, with actual pay determined by relevant skills and experience.

About You:

You are an accomplished Account Manager with a proven track record of success in established, competitive markets. You excel at building strategic relationships, understanding complex customer needs, and positioning solutions for long-term success. Your business acumen, creative thinking, and positive attitude set you apart. You thrive on the challenge of expanding existing accounts while prospecting for new business opportunities.

What You'll Do:

Account Management & Growth

• Manage and expand five to six strategically important national accounts.
• Develop and execute comprehensive retention and growth strategies for assigned accounts.
• Maintain executive-level relationships, focusing on strategic partnership rather than transactional interactions.
• Serve as the primary liaison between customers and Pitney Bowes, advocating for both parties.

Business Development

• Generate new business revenue through proactive identification, prospecting, and opportunity management.
• Delivering compelling, value-based presentations that demonstrate fiscal impact and ROI.
• Negotiate pricing and contracts that benefit both the customer and organization.
• Consistently meet and exceed quota standards.

Collaboration & Operations

• Partner with PBPS Leadership, General Managers, and Operations teams to ensure seamless service delivery across multiple sites.
• Coordinate account activities to maintain high-level customer satisfaction.
• Travel periodically (15-20%) for in-person meetings, site tours, and customer visits.

Product Expertise

Sell across the full suite of Presort commingle services, including:

• First Class Letters and Postcards
• Marketing Mail Letters and Flats
• Flats and Bound Printed Matter Parcels

What You Bring

Required Qualifications

• 5+ years of B2B outside sales experience managing large, multi-region client relationships.
• Proven consultative and value-based selling capabilities with successful C-Suite engagement.
• Strong track record of quota attainment and revenue growth
• Excellent verbal and written communication skills
• High initiative, competitive drive, and strong work ethic
• Proficiency with Salesforce.com or similar CRM platforms

Preferred Qualifications

• Bachelor's degree in Business Administration or related field
• Industry experience in United States Postal Services, Print and Mail, Lettershop, or Logistics

Why This Role Matters:

This position is central to Pitney Bowes' growth strategy. You will have brand recognition in an established market, allowing you to build on existing relationships while creating new opportunities. Your success will directly impact on the organization's performance and help shape the future of our National Account program.

About Pitney Bowes Presort Services:

We are the largest workshare partner of the USPS and national outsource provider of mail sortation services that allow clients to qualify volumes of First-Class Mail, Marketing Mail and Marketing Mail Flats/Bound Printed Matter for postal workshare discounts. Our competitive advantages include our national network of processing centers, and logistics network that handles upwards of 15B mail pieces annually. Our Mail Exchange program provides clients with maximized postage discounts, improved deliverability, and proven business continuity protocols.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.