Summary Description:
This role is responsible for driving profitable growth across the Lowe’s business by developing and executing strategic account plans, building strong customer partnerships, and identifying opportunities to expand Gorilla Glue and O'Keeffe's brands. The National Account Manager will lead key customer initiatives including business planning, product line reviews, promotional programs, forecasting, and customer selling efforts while leveraging data, consumer insights, and financial analysis to influence decision-making and deliver results. Success in this role requires a strategic, results-oriented leader who thrives in a fast-paced environment, builds strong cross-functional relationships, and proactively creates growth opportunities for both Gorilla and Lowe's.
What will your day look like?
- Develop and execute strategic account plans for Lowe's that deliver sales growth, market share gains, profitability targets, and brand objectives for Gorilla and O'Keeffe's.
- Build and maintain strong relationships across Lowe's merchandising, category management, and cross-functional teams, positioning Gorilla as a trusted strategic partner.
- Lead the preparation and execution of Product Line Reviews (PLRs), Joint Business Planning (JBP), strategic business reviews, and customer presentations.
- Develop and present data-driven selling stories leveraging POS data, consumer insights, market trends, financial analysis, and competitive intelligence to secure distribution, assortment expansion, promotional placements, and category growth.
- Own the end-to-end development, submission, execution, and post-analysis of Lowe's Off-Shelf programs, including Shark Tank opportunities and other customer-specific promotions.
- Utilize Lowe's Vendor Partner Plus (VPP), POS data, and retailer analytics to identify growth opportunities, optimize performance, support forecasting, and influence customer decision-making.
- Partner closely with Brand, Finance, Operations, Supply Chain, and Sales teams to develop and execute customer-specific growth initiatives while ensuring flawless execution and profitable results.
- Manage forecasting, promotional planning, trade investments, and performance tracking to achieve financial objectives and support strategic business plans.
- Serve as the category expert by monitoring competitive activity, pricing, assortment trends, planograms, and retail execution to identify opportunities and drive sales productivity.
- Represent Gorilla Glue with excellence through customer engagement, business planning, and best-in-class presentation of brands, products, and growth strategies. Periodic travel might be required.
What will you bring to the table?
- Bachelor’s Degree; 5+ years of experience in Account Management, Category Management, Sales, or Customer Development supporting a major retail customer.
- Risk Management: Anticipate risks and identify contingency plans and processes to prevent disruptions when risks occur
- Relationship Management: Able to establish and maintain key relationships with cross-functional partners both internally and externally
- Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
- Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
- Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals
- Systems and Tools Acumen: Strong knowledge of Excel, PowerPoint and PowerBI
- Communication: Clear, persuasive communicator (written and verbal) including active listening ability, fact-based selling and presentation skills
- Negotiating: Skilled at influencing to achieve desired outcomes (both internally and externally)
Company Values:
Adhere to Gorilla Glue Company’s Core Values that ensure everyone works together to exceed expectations.
- Have fun, be passionate and show it!
- Act with integrity and respect in all relationships.
- Communicate openly and appreciate the efforts of others.
- Embrace knowledge, growth and change.
- Strive for excellence in what we do every day!
Are you ready to join one of Cincinnati’s Top Workplaces? Our employees love working here because of our environment, which is driven by our company mission and core values. If you have the right qualifications and thrive in a fun and fast-paced environment, we have a great opportunity for you to grow with us!
Skills Required
- Bachelor's degree
- 5+ years of experience in account management, category management, sales, or customer development supporting a major retail customer
- Risk management and contingency planning skills
- Relationship management skills with internal and external cross-functional partners
- Financial and business acumen, including translating data into actionable insights
- Problem-solving and decision-quality skills
- Planning and priority-setting skills
- Strong knowledge of Excel, PowerPoint, and Power BI
- Clear written and verbal communication, active listening, fact-based selling, and presentation skills
- Negotiation and influencing skills
What We Do
Headquartered in Cincinnati, Ohio, The Gorilla Glue Company is a family owned, leading manufacturer of adhesives, moisturizers and tools that are known for high quality. The company manages the Gorilla Glue®, Gorilla Tape®, O'Keeffe's® and Lutz Tool® Brands. With over 700 employees, the company has seen much success and growth and has been recognized as one of the top places to work by the Cincinnati Enquirer over the last 11 years. This growth reiterates our need to continue to bring in the best people to help run and grow the business. The Gorilla Glue® and Gorilla Tape® brands are leaders in adhesive solutions for DIYers, woodworkers and professionals. The company revamped the retail adhesive landscape with its 1999 introduction of the wildly popular Gorilla Glue, a unique, all-purpose adhesive with an amazing ability to bond almost any material including wood, ceramic, stone, metal and more. On a mission to make products that deliver impressive results, the company has since expanded its offerings to include Gorilla Tape®, Gorilla™ Super Glue Impact-Tough® Formula, Gorilla™ Wood Glue, and Gorilla™ Epoxy, further solidifying the brand’s reputation as the “go-to” product line FOR THE TOUGHEST JOBS ON PLANET EARTH®. O'Keeffe's Company® manufactures and sells Working Hands® and Healthy Feet hand and foot creams to consumers across the USA and Canada. Developed more than 25 years ago by a pharmacist, these creams are targeted to people with severely dry, cracked hands and feet. They are sold in home center and hardware stores, drug, mass and grocery stores. Gorilla Glue Company products are proudly Made in the U.S.A.
