National Account Manager I - Houston, TX

Posted 5 Days Ago
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Houston, TX, USA
In-Office
66K-100K Annually
Junior
Healthtech • Insurance
The Role
Supports sales and account management teams with prospecting, business acquisition, renewals, customer inquiries, proposals, enrollment sessions, databases, utilization reports, and customer communications. Coordinates research across internal divisions, prepares customer documentation, analyzes benefit information, and develops relationships with brokers and client representatives. Requires a state general agent insurance license, health insurance or healthcare experience, strong communication and presentation skills, proficiency with Microsoft Office and sales systems, and occasional travel.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is hybrid 3 days a week, 2 days remote based in the Houston office.
Job Purpose
This position is responsible for supporting Sales or Account Management personnel in the prospecting, acquiring or renewing of business. Responsibilities can include conducting research on inquiries, resolving issues by working across divisions, communicating with brokers and clients, assisting in gathering information for proposals, maintaining databases, preparing reports and conducting analysis, and assisting or participating in enrollment sessions.

Job Responsibilities:
• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers or company representatives.
• Coordinate research through internal contacts.
• Bring issues to Sales and Account Management personnel.
• Respond directly to customer or company representative.
• May coordinate meetings.
• May conduct research for prospective business.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review information received for completeness.
• Develop relationships with customer representatives.
• Research and prepare utilization reports. Summarize and analyze results for Sales or Account staff.
• Respond to questions from prospects regarding benefit information and available benefit options.
• Obtain and maintain sales general agent license for applicable state of operations.
• May include some travel.

Required Job Qualifications:
* Must have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the role
* Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making
* Organizational and project implementation skills, phone customer service skills, presentation skills
* Verbal and written communications skills to interact to interact with internal and external contacts
* PC proficiency to include Excel, Word, PowerPoint. and sales system
* Willingness and ability for occasional travel
Preferred Job Qualifications:
* Associate or Bachelor Degree

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • State General Agent Insurance License, or ability to obtain one within 90 days of starting
  • Bachelor's degree and one year of experience in health insurance or healthcare in a service, sales, or marketing position involving initiative and decision-making
  • Alternatively, three years of experience in health insurance or healthcare in a service, sales, or marketing position involving initiative and decision-making
  • Organizational and project implementation skills
  • Phone customer service skills
  • Presentation skills
  • Verbal and written communication skills for internal and external interactions
  • PC proficiency, including Excel, Word, PowerPoint, and sales systems
  • Willingness and ability to travel occasionally
  • Associate or bachelor's degree

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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