National Strategic Account Manager – Commercial Services | Multiple Verticals

Reposted 21 Days Ago
Be an Early Applicant
Marlborough, MA, USA
In-Office
66K-150K
Senior level
Professional Services • Utilities • Industrial
The Role
Lead enterprise-level relationships with multi-site commercial customers, secure and negotiate master service agreements, coordinate with regional and local sales and operations, drive account retention and expansion, manage forecasts and Salesforce records, and support RFPs and contract execution.
Summary Generated by Built In

Description

Do you thrive on opening doors with executive decision-makers and winning new national business?

National Customer Verticals

Wind River Environmental is seeking a National Strategic Account Manager to win new business with nationally managed, multi-location organizations, including:

  • National Restaurant & Foodservice Chains (restaurants, convenience store hot food stations, supermarket delis/bakeries, resorts/hotels)
  • Institutional Facilities (senior living, higher education, corporate cafeterias)
  • Commercial Facilities Maintenance
  • Property & Fleet Infrastructure Services (car washes, retail property management)

National Commercial Services

As the leading provider of non-hazardous liquid waste and wastewater solutions, our National Strategic Account Manager may sell any combination of our commercial service offerings, including:

  • FOG (Fats, Oils & Grease) services, including grease trap cleaning, brown grease removal and disposal
  • Commercial plumbing, drain cleaning, and related services
  • Environmental, septic, and wastewater services

WRE Advantages

  • Unrivaled Network - Over 60 branches with a large fleet and local teams for rapid response
  • Complete Solutions - From clogged drains to full wastewater system management
  • Real-Time Reporting - Technicians provide detailed updates and reports  
  • Legacy of Service - More than 75 years of serving commercial customers

Role Overview

This role is initially focused on 100% new business development, building relationships with corporate executives and procurement leaders responsible for nationwide service programs. As new national accounts are secured, the National Strategic Account Manager will retain ownership of those relationships while continuing to develop new business.

Location & Travel

This position may be based anywhere within the eastern half of the United States, where Wind River Environmental currently operates. The role requires approximately 50% travel to meet with customers, develop new business, and collaborate with internal teams.

Compensation

  • Base Salary: $100,000 - $150,000
  • On-Target Earnings (OTE): $200,000+
  • Uncapped commission plan
  • Comprehensive benefits package

What It Takes to Succeed

  • Success in this role requires a passion for developing new business, building executive relationships, and winning complex enterprise opportunities.
  • Candidates who excel in this role typically have experience selling recurring services to corporate headquarters or centralized procurement organizations serving any of the verticals listed above. Recurring services may include any of the WRE commercial services listed above, as well as adjacent services such as solid waste and recycling, restaurant support services, and other recurring B2B services.
  • Candidates with strong enterprise sales experience serving these industries are encouraged to apply, even if they have not worked directly in the grease trap or liquid waste industry.

Qualifications

  • Bachelor's degree or equivalent professional experience
  • Five or more years of enterprise B2B sales, strategic account management, or national business development experience
  • Financial acumen related to pricing, profitability, and enterprise deal structures
  • Demonstrated success developing new business with multi-location organizations
  • Experience navigating corporate procurement and complex buying organizations
  • Strong negotiation, presentation, and executive relationship-building skills
  • Demonstrated ability to influence and collaborate across Sales and Operations without direct authority
  • Experience with Salesforce or a similar CRM platform

Key Responsibilities

Enterprise Business Development

  • Identify, pursue, and secure new national customers across targeted commercial markets
  • Build relationships with corporate executives, procurement leaders, and key decision-makers
  • Build and maintain a healthy pipeline by leveraging strategic prospecting, networking, referrals, and market research to support accurate sales forecasting
  • Develop and execute strategic account plans that result in new national customer acquisition

Strategic Sales & Contract Development

  • Secure approved or preferred vendor status with corporate procurement organizations
  • Lead the negotiation and execution of new national contracts, master service agreements, pricing frameworks, and RFP responses
  • Partner with Revenue Operations and Operations teams to ensure agreements are commercially sound and operationally executable

Sales & Operations Collaboration

  • Partner with the National Account Management team, Local Commercial Sales Representatives, Regional Sales Managers, and Operations teams to successfully launch new customer programs across multiple locations
  • Coordinate successful customer rollouts while identifying opportunities to expand services across additional customer locations and service lines
  • Serve as the primary strategic relationship owner throughout implementation and ongoing expansion

Cross-Functional Leadership

  • Collaborate across Sales and Operations to ensure customer commitments align with operational capabilities
  • Serve as the primary escalation point for enterprise-level commercial issues

What Success Looks Like in the First Year

  • Win new national enterprise customers
  • Build a healthy pipeline of qualified strategic opportunities
  • Secure new national contracts and master service agreements
  • Establish strong relationships with corporate decision-makers and procurement organizations
  • Successfully launch new customer programs in partnership with National Account Management, Local Commercial Sales, and Operations
  • Identify opportunities to expand services across additional customer locations and service lines 

EEO Statement

 Wind River Environmental LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. 

Skills Required

  • Strong strategic account management and enterprise selling capability
  • Proven ability to navigate centralized procurement and complex buying organizations
  • Ability to influence and coordinate across Sales and Operations without direct authority
  • Strong negotiation, communication, and presentation skills
  • Financial and analytical capability related to pricing, margin, and deal structure
  • High level of organization, follow-through, and CRM discipline
  • Bachelor's degree or equivalent professional experience
  • 5+ years of experience in B2B sales, account management, or business development at the national account/enterprise level
  • Experience managing complex or multi-location customer relationships
  • Experience in environmental services, waste/wastewater, or facility-related industries
  • Demonstrated ability to collaborate across Sales and Operations teams
  • Familiarity with Salesforce or similar CRM platforms
  • Home base within WRE's geographic operating footprint and willingness to travel regularly (~50%)
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The Company
Year Founded: 1999

What We Do

Wind River Environmental, LLC is a leading provider of septic, waste, and wastewater management services, specializing in liquid waste systems such as grease traps and septic tanks for residential, business, and municipal customers.

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