Roles & Responsibilities
- Customer Relationship Management- Build and maintain strong relationships with buyers, understanding their needs and preferences. Collaborate with them to develop strategies that align with our business goals.
- Sales Performance - Take ownership of key sales measures and targets, striving to achieve and exceed them. Continuously analyse sales data and market trends to identify growth opportunities and develop action plans.
- Cross-Functional Collaboration - Work closely with the teams to implement customer category strategies effectively. Ensure the execution of best-in-class 4P (product, price, place, and promotion) strategies.
- Customer Service Excellence - Collaborate with Demand Planning to ensure exceptional customer service levels. Proactively address any potential issues and work towards exceeding customer expectation
- Category Management - Partner with the team to implement category plans and trade business plans to ensuring the success of category initiatives.
- Promotional Strategy - Implement and execute promotional strategies in collaboration with customers. Effectively manage trade budgets, optimize product range and space allocation to maximize sales opportunities.
- Negotiations and Trading Terms - Manage customer negotiations aligned with ZURU’s commercial strategy. Drive favourable terms while maintaining strong relationships with customers.
- Continuous Improvement- Identify opportunities for efficiency, profitability, and overall improvement in category management. Proactively seek innovative solutions to enhance processes and drive business success.
Skills & Experience
- Proven track record in national account management, with a focus on achieving sales targets and building customer relationships.
- Strong understanding of the 4P framework and experience in executing category strategies.
- Excellent negotiation skills with the ability to drive mutually beneficial agreements.
- Analytical mindset with proficiency in analysing sales data and market trends.
- Exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams and customers.
- Detail-oriented with strong organizational and time management skills.
- Self-motivated and results-driven, with the ability to work independently and manage multiple priorities.
- Experience in category management or shopper marketing is desirable
What We Do
ZURU is on a quest to reimagine tomorrow from A to Z. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction). Known for its cutting-edge software and world-leading automation and manufacturing systems, ZURU has over 5,000 team members in over 30 global locations, making it perfectly placed to continue building its reputation as one of the fastest-growing and most disruptive companies in the world. ZURU TOYS ZURU Toys is one of the largest toy companies in the world, known for its innovation, creativity and disruption through automation. Inspired by kids and imaginative play, ZURU Toys distributes to all major retailers in over 120 countries and has delighted millions of families all over the world with brands such as Bunch O Balloons™, X-Shot™, Rainbocorns™, Robo Alive™, Smashers™, 5 Surprise™, and Pets Alive™ and partnerships with entertainment properties, including Nickelodeon, Disney, Universal Studios and DreamWorks. ZURU EDGE ZURU Edge is disrupting stale consumer goods categories and building new generation brands to better serve modern consumers. Arguably the fastest-growing consumer goods company in the world today, ZURU Edge has a key focus on building tomorrow’s brands across five key verticals—Pet Care, Baby Care, Personal Care & Beauty, Home Care and Health & Wellness. ZURU TECH ZURU Tech is revolutionizing the way the world builds to bring greater flexibility, speed, affordability, quality and sustainability to the construction industry. Ten years in the making, ZURU Tech has reinvented every aspect of the construction process, developing the world’s first BIM software that directly connects to fully automated production. Get to know us a little better by checking out our company Instagram @lifeatzuru
