National Account Executive
REPORTS TO: Head of Retail
DIRECT REPORTS: None
ABOUT RICHMOND
At Richmond, we don’t just build brands—we ignite them. As Ireland’s leading trend-spotting premium brand builder, we’ve been shaping the future since 1992. Our mantra is simple: Where Great People Meet Great Brands. We don’t just hire employees; we bring on bold, agile, and energetic innovators who thrive on shaking up the status quo. We're not just about distributing products—we’re about disrupting the market, challenging the norms, and launching game-changing ideas and products that leave a lasting impact.
JOB DESCRIPTION
This is an excellent opportunity to join Ireland's leading brand building FMCG organisation. Reporting to the Commercial Manager - Retail, this role is an essential component to the broader Sale Team structure - supporting the National Account Management team by ensuring the highest level of customer focus, cross functional engagement, and information accuracy. You have a customer focused mindset, pride yourself on getting it right "first time, every time" and ensuring the smooth management of all customer accounts across a variety of business channels. You are the key contact for day-to-day enquiries from both internal and external sources and proactively work with our Marketing, Finance, Logistics, Category and Field Sales Teams.
KEY RESPONSIBILITIES
- Liaise with brand managers on product launches and gather and maintain all necessary data.
- Prepare and submit Promotional Submissions to accounts in adherence with submission deadlines.
- Compile New Line Forms for accounts whether that be in Excel, Word or online platforms.
- Communicate all account promotional activity, account listings and pricing to our Field Sales Team.
- Proactively prepare monthly sales reports and circulate them to the relevant internal and external contacts.
- Complete effectively all ad hoc tasks that are deemed necessary by the National Accounts Team and our accounts.
- Book meetings, take minutes and manage NAM diaries as required.
- Brandbank key contact – organise new sku set up and approve as necessary.
- Maintain and track promotional activity and account Joint Business Plans.
- Become proficient in our internal systems; Power BI, Navision and Exceedra.
- Establish and develop relationships with the relevant people in our accounts whether that be the buyers or their support teams.
- Work effectively with other business functions as required.
KNOWLEDGE, SKILLS AND EXPERIENCE
- 1-3 years’ experience in sales support, wholesale operations, or retail back-office functions.
- Previous experience in a field sales role desirable but not essential.
- Approachable and collaborative with a solution-oriented growth mindset.
- High attention to detail, and the ability to act with pace and urgency.
- Strong communication & organisational skills, with an ability to stay focused on assigned tasks and prioritise effectively.
- A resilient self-starter with an ability to work on own Initiative.
- FMCG experience in Irish Retail or Wholesale sectors is an advantage.
- Familiarity with B2B sales environments and supporting account managers or field sales teams.
- Computer literate with a high level of proficiency in Microsoft PowerPoint, Word and Excel and the competence to quickly acquire a working knowledge of other Richmond IT systems and processes.
Skills Required
- 1-3 years' experience in sales support, wholesale operations, or retail back-office functions.
- Previous field sales experience.
- Approachable, collaborative, solution-oriented growth mindset.
- High attention to detail and ability to act with pace and urgency.
- Strong communication and organisational skills with ability to prioritise effectively.
- Resilient self-starter with ability to work on own initiative.
- FMCG experience in Irish Retail or Wholesale sectors.
- Familiarity with B2B sales environments and supporting account managers or field sales teams.
- High proficiency in Microsoft PowerPoint, Word and Excel and ability to quickly learn other systems.
- Become proficient in Power BI, Navision, Exceedra and manage Brandbank SKU setup.
What We Do
At Richmond, we aim to keep pace with Ireland’s changing society, offer innovative brands which appeal to the modern Irish consumer and to be Ireland’s premium beverage brand builder. The success of our business is based on our world-class stable of premium brands that we market and distribute in Ireland. We bring an innovative perspective to everything we do and we are committed to adding value to our customers and all those we work with. Our History. Founded by Barry Connolly in 1992 Richmond Marketing has introduced exciting and innovative brands to the Irish market place. Working at Richmond. Fundamental to our success is the creativity of our people, their constant enthusiasm, adaptability and their unremitting passion to deliver results for consumers and customers alike.. The way it works. Our business is divided into three areas: Sales, Marketing and Finance. It doesn't matter what team you are in or what level you are, we all work together to get the job done.. We have about 70 people in our sales team. They are responsible for all our customers, from the major supermarkets and cash and carries to pubs, restaurants and nightclubs. They are supported by national account managers who help the sales team deliver their business objectives whilst helping the major retailers deliver theirs. In Marketing we have over 20 people. We have Marketing Managers, Brand Managers, Trade Marketing Managers and staff to support them and help make things happen. Our Finance area has 30 people. Not just the accountants but also our administrators, Customer Service team, Logistics team and IT support team. We are committed to supporting the development of talent within our business. If you feel you have what it takes to join us in a fast-moving company and industry, we would be delighted to hear from you.
