National Account Executive IV

In close partnership with the Account Manager, Account Service Consultant, and the senior leadership team, this position will orchestrate a unified approach to client support. The Account Executive IV will collaborate extensively with cross-functional teams throughout the enterprise to ensure the delivery of exceptional service and to maximize mutual success.

This role is identified as a key position in our succession planning strategy, offering significant potential for career advancement and expanded leadership responsibilities within the Sales organization and across the broader enterprise.

Your Day to Day:

• Spearheads renewal and cross-selling initiatives for a dedicated portfolio of national clients, with the primary objective of meeting and exceeding established territory goals and performance targets.

• Architects and implements customized strategies that align national client business objectives with BCBSMA's comprehensive suite of solutions, including tailored plan designs, wellness programs, and clinical offerings.

• Strategically engages and manages relationships with key internal and external stakeholders to drive membership retention, revenue growth, and fee optimization.

• Embodies and promotes the core values of BCBSMA, actively championing and participating in diversity and inclusion initiatives across the organization.

• Serves as a dedicated advocate for national account clients and their members, ensuring a member-centric approach is at the forefront of all organizational activities and decisions.

We're Looking For:

• Proven track record of managing a portfolio of large, complex client accounts, preferably within the health insurance industry, consistently meeting and exceeding retention and growth objectives.

• Demonstrated professional maturity and business acumen, with the ability to lead sophisticated negotiations and engage in strategic discussions with C-suite level executives, both internally and with client organizations.

• In-depth understanding of both self-insured (Administrative Services Contract - ASC) and fully insured funding arrangements, with the expertise to navigate and manage complex renewal processes.

• Exceptional public speaking and presentation skills, with experience leading high-stakes meetings at the board and finalist levels, effectively utilizing technology to create engaging and persuasive presentations.

• A client-centric mindset with a relentless drive to exceed customer expectations and a passion for securing business success.

• Ability to travel to local client sites as required to foster strong relationships and manage account needs.

• Employs a strategic, long-term approach to client management, working in concert with senior leadership to deliver value and achieve strategic objectives.

What You Bring:

• Bachelor’s degree required: Master’s degree in Business or related area a plus

• Massachusetts Producer License required (or obtained within 90 days of hire)

• 5+ years' experience managing complex national clients within health insurance industry

• 3+ years’ experience in managing National / Major Accounts (>1K subs)

• 5+ years of prior sales experience

• Must reside in the New England area commutable to Massachusetts based customers