National Account Execuive

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Manage all identified and prospective national accounts within the assigned territory with the objective of profitable revenue development.

Primary Responsibilities

• Conduct sales presentations to groups and/or individuals
• Develop and follow a specific call agenda and enter calls and expense records timely
• Provide timely and accurate information on rates and rate changes, improvements and enhancements in company service, new service offerings, new points serviced and account pricing when appropriate
• Handle complaints expeditiously through appropriate channels
• Coordinate and manage customer service requirements with their national account coordinator
• Design solutions for specific customer transportation requirements and challenges
• Analyze monthly account revenue as compared to account revenue goals
• Schedule the time and make an effort to keep in frequent contact with your accounts in accordance with their potential and the company’s share of their business
• Plan each weekly itinerary for the most cost/time effective and efficient coverage of the territory
• Maintain records of assigned accounts, prospects and direct customer mailing lists
• Initiate sales leads and answer assigned leads promptly
• Promote company policies and the value proposition of Old Dominion’s service products
• When required and/or appropriate, provide timely account updates to Senior Management
• Consistently pursue new national account opportunities
• Coordinate strategic account development efforts with Field Sales and Operations
• Conduct Service Center and Corporate Office tours with existing and potential clients
• Coordinate collections efforts with Accounts Receivable team
• Facilitate claims resolution when required
• Schedule and complete regular customer centric entertainments

Job Qualifications

Education:

• Bachelor’s degree in Business or related field preferred

Experience:

• 7 years of business to business sales experience in the transportation industry
• Comprehensive understanding of company history, policies, organizational structure, pricing, and tariff rules, and company scope of operations and service capabilities
• Knows our competitors’ services and policies, markets, and channels of distribution
• Strong interpersonal and relationship building skills
• Excellent verbal and written communication skills
• Demonstrate proficiency with Microsoft Excel, Word, PowerPoint, and Salesforce

Working Days:

Working Shift:

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here for contact information.