National Account Credit Manager| Carrier Enterprise
Introduction:
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.
Objective
This role is an individual contributor with no direct reports managing an A/R portfolio of $5+ million reporting into the Revenue Risk Manager. As the National Account Credit Manager, the selected candidate will be responsible for credit extension & collection of A/R for an assigned portfolio in accordance with Company policy and applicable law. This position will work closely with Sales Center Managers, the Sales Team (Account Managers), Customers (internal & external) to resolve Credit & Collection issues including outbound collections calls. This position is accountable for the entire credit granting process, including the periodic credit reviews of existing customers and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The successful candidate must be able to balance cultivating strong relationships with customers in a business-to-business environment, while aggressively working accounts and keeping write-offs to a minimum. This position is required to provide ad-hoc and regular reports to management regarding status of accounts. This position will be asked to attend sales and customer meetings pertaining to credit matters.
Additional special projects may be assigned.
Key Responsibilities
- Responsible for credit extension and collection of A/R for assigned portfolio in accordance with Company policy and applicable law.
- Work closely with branch managers, sales team, customers (internal and external) to resolve credit and collection issues to include outbound collections calls.
- Balance cultivating strong relationships with customers, while aggressively working to keep 90+ day past due accounts, aging, and write-off’s to a minimum.
- Responsible for handling and storage of your credit files and account receivable records for assigned portfolio.
- Provide ad-hoc reports to management regarding status of accounts.
- Attend sales and customer meetings pertaining to credit matters.
- Support full compliance of all company credit policies and procedures, working with regional credit staff as well as internal and external auditors
- Demonstrate commitment towards process excellence and a willingness to challenge existing processes. Take the initiative to identify areas of opportunity and innovative ways of doing business.
- Analyze collection processes and establish best practices
- Additional special projects may be assigned.
Qualifications
- Exceptional customer service skills
- Understanding of Order Management & AR systems
- Proficiency in financial analysis, including interpretation of financial statements, credit reports, and industry data.
- In-depth knowledge of credit risk assessment techniques, credit policies, and legal regulations
- Strong analytical & problem solving skills
- Excellent written & oral communication skills; ability to always maintain a professional and pleasant demeanor
- Ability to analyze complex data and reports and manage multiple priorities
- Ability to work independently and collaboratively in a team environment.
- Build strong relationships with internal and external stakeholders
- Solid organizational skills and the ability to effectively communicate with all levels of the organization
- Excellent decision-making skills with the ability to balance risk and business objectives.
- Above average PC skills and Microsoft Office skills to include Word, Excel, PowerPoint, Outlook,
- Access and other web based applications
Requirements
· 4-year bachelor’s degree
· 5 years of Credit and Accounts Receivable experience preferred
Benefits:
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
- Company Paid Volunteer Time Off
- Invitation to Apply
Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Preferred Qualifications
Requirements
- 4-year bachelor’s degree
- 5 years of Credit and Accounts Receivable experience preferred
Skills Required
- Bachelor's degree (4-year)
- Credit and Accounts Receivable experience (5 years preferred)
- Exceptional customer service skills
- Understanding of Order Management and AR systems
- Proficiency in financial analysis and interpretation of financial statements
- Knowledge of credit risk assessment techniques, credit policies, and legal regulations
- Strong analytical and problem solving skills
- Excellent written and oral communication skills and professional demeanor
- Ability to analyze complex data and manage multiple priorities
- Ability to work independently and collaboratively
- Strong relationship-building with internal and external stakeholders
- Above average PC skills, Microsoft Word, Excel, PowerPoint, Outlook, Access
- Maintain and store credit files and A/R records
