National Account Coordinator - Floors

Posted 12 Days Ago
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Headquarters, AZ, USA
In-Office
Junior
Automotive • Retail
The Role
Coordinates national account floor care, mop, and mat services across stores. Manages vendor scheduling, service issues, contract compliance, invoices, billing discrepancies, expense tracking, program changes, reporting, documentation, and RFP support. Reviews project photos and provides backup assistance for store services. Requires strong organization, attention to detail, communication, multitasking, and Microsoft Word and Excel experience.
Summary Generated by Built In

This role will be responsible for coordinating the national account floor care program schedule, service, and invoicing for all existing stores. The Coordinator will also research and resolve all scheduling, service, and/or vendor issues.

ESSENTIAL JOB FUNCTIONS

Coordinate floor care services for existing, new, relocation, and remodel stores with national account vendors.

Resolve floor care service issues reported by the field and ensure contract compliance by each vendor.

Audit, code, and process floor care service invoices in a timely manner; ensure billing of appropriate service type and compliance of 10-day service spread; work with vendors to resolve billing discrepancies.

Document monthly expenses in floor care expense tracking spreadsheet.                                              

Analyze reports provided by management and floor care companies to contract compliance by each vendor.

Document floor type and service information.

Coordinate mop and floor mat rental services for all stores with national account vendor.

Resolve mop and mat service issues reported by the field and ensure contract compliance by vendor.

Audit, code, and process mop and mat invoices in a timely manner; ensure billing of appropriate quantities and service frequency; work with vendor to resolve billing discrepancies. 

Process mop and floor mat program changes as requested by the field.

Update expenses monthly in mop/mat expense tracking spreadsheet.

Document mop and mat service information.

Review weekly store project photos to ensure the rental mats on the sales floor aren’t wavy and the floor care is scheduled for the new areas of exposed dirty tile after the project is completed.

Coordinate periodic solicitation and review of RFPs for national account store services.

Provide backup assistance as needed for additional Store Services.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Excellent organizational skills

Strong attention to detail with a high level of accuracy

Experience with Microsoft Word and Excel

Excellent customer service and communication skills

Ability to multitask

Desired:

2 years administrative/office experience

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.

Skills Required

  • Excellent organizational skills
  • Strong attention to detail with a high level of accuracy
  • Experience with Microsoft Word and Excel
  • Excellent customer service and communication skills
  • Ability to multitask
  • Two years of administrative or office experience

O’Reilly Auto Parts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O’Reilly Auto Parts and has not been reviewed or approved by O’Reilly Auto Parts.

  • Equity Value & Accessibility — Equity-style upside is strengthened by an Employee Stock Purchase Plan that allows eligible full-time team members to buy ORLY shares via payroll deductions at a discount, improving access to ownership. This creates a tangible wealth-building lever that is positioned as stronger than many retail peers’ stock purchase offerings.
  • Inclusive Benefits Coverage — Retirement access is broadened because both part-time and full-time team members are immediately eligible to enroll in the 401(k). Whole-person support also extends beyond full-time staff through O’Care Solutions, which is described as available to full- and part-time team members at no cost.
  • Wellbeing & Lifestyle Benefits — Wellness and support benefits are expanded through the Live Life Well program, which can reduce medical premium share when specific health criteria are met. O’Care Solutions adds lifestyle and wellbeing coverage through counseling and practical supports like legal/financial consults and caregiving resources.

O’Reilly Auto Parts Insights

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The Company
HQ: Springfield, MO
21,231 Employees
Year Founded: 1957

What We Do

O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.

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