NAM Payroll Tax Specialist

Job Description SummaryIn this role, you will manage employment tax compliance activities for US and Canada, operational logistics, and high-volume case resolution, while ensuring adherence to federal, state, and local regulations. This role requires autonomy, strong decision-making, and the ability to balance tactical execution with strategic oversight. You will collaborate with internal stakeholders across HR, Payroll, Legal, and Accounting to drive accuracy, timeliness, and compliance, while also identifying opportunities for process improvements and risk mitigation.
If you love numbers, reconciliation, and have a passion for payroll and tax, this role offers the perfect opportunity to make an impact.

Job Description

 Roles and Responsibilities

• Manage operational logistics for a payroll tax function supporting 23,000+ employees across 30 company entities.
• Stabilize operations in a high-demand environment through decision making, risk-based prioritization, and streamlined execution.
• Oversee the implementation of employment tax compliance activities within People Operations.
• Ensure compliance with all federal, state, and local employment tax regulations through development and monitoring of audit controls in the payroll platform and will integrations.
• Manage and resolve employee inquiries with a high value on world class customer service.
• Manage and resolve inquiries from taxing authorities with a focus on timeliness and risk prioritization.
• Partner with internal tax, payroll, and compliance stakeholders to support employment tax audits and settlements, including preparation and timely decision-making in relation to audit discussions.
• Develop and implement best practices for the execution of employment tax compliance activities across the region.
• Provide operational guidance and support to payroll vendor teams, including training on appropriate pay input parameters.
• Collaborate with Finance, Legal, HR, and other internal functions to ensure employment tax compliance is fully integrated into People Operations processes and initiatives.
• Design, implement, and track key metrics to monitor operational health and risk, proactively addressing leadership needs and providing visibility into compliance performance.
• Identify and drive continuous process improvements using LEAN methodology and other efficiency frameworks
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with all relevant legal and tax policy requirements.

Required Qualifications

• At least 3-5+ years of experience in employment tax compliance Canada and USA

• Significant prior professional work experience with demonstrated understanding employment tax processes, regulatory compliance and/or Operations/Service-oriented environment

• Fluent in English knowledge both verbal and written

• Strong knowledge of employment tax regulations

Desired Characteristics

• Payroll Certification

• Experience working United States and Canada employment tax.

• Ability to navigate ambiguity and adapt to changing business requirements and regulatory environments

• Capability to communicate effectively verbally and in writing across all levels within the organization

• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint

• Proficiency in HR systems (ex. Workday) and technologies

For candidates applying to a Canadian-based position, the pay range for this position is between $55,000 and $105,000 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. 

Bonus eligibility: discretionary annual bonus. 

This posting is for an existing vacancy.

Additional Information#LI-Remote - This is a remote position