Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?
One of the pillars of our North American division is spread across four different sites in Mexico where a blend of manufacturing and fabrication occurs. At each location we pride ourselves on exemplary safety and employee-first standards, as we pioneer production processes to be best in class. It is our focus on quality and growth that makes us an employer of choice and helps us maintain our culture of excellence.
Position Overview
Hunter Douglas, a market leader in window coverings, is on a mission to become the fastest-growing, most loved, and most efficient window coverings company in the world. We are committed to helping people live beautifully in a connected, energy-efficient space. Our unique business model is structured around brands based on product or function with a vertically integrated supply chain. As a leader in our Supply Chain and Operations division, you will play a pivotal role in driving improvements in both product quality and operational excellence across our North American region. This role will focus on re-imagining our quality systems, driving continuous improvement across processes, and leading the way in customer experience.
Location: Apodaca, Nuevo León: Hybrid
Travel: +60%
What you'll do
Quality Leadership & Improvement
- Re-imagine and lead the integration of Quality Management and Continuous Improvement within the unified Supply Chain organization, ensuring consistency across multiple brands and operations facilities.
- Lead the development and execution of key quality improvement projects, ensuring that customer quality expectations are met, and that operational standards are optimized.
- Partner with R&D teams to ensure that critical quality attributes are designed into new products and resolve any post-launch quality issues quickly.
- Use Lean Six Sigma tools and methodologies to improve both product quality and operational performance, including process optimization and defect reduction.
- Lead efforts to understand customer experience and track real-time quality trends through intelligent data analytics and performance metrics.
- Build and lead a team of Quality & Continuous Improvement professionals, mentoring and coaching team members to drive performance improvements.
- Optimize the recently implemented HDNA/One-HD SAP Quality Management system, driving system enhancements, collecting user feedback, and ensuring it meets business needs.
- Manage the deployment and enhancement of quality tools and best practices across internal and external teams through a Center of Excellence (COE).
- Develop and manage Standard Work processes across all functional teams to ensure alignment with corporate strategies, goals, and Lean Six Sigma standards.
- Work closely with suppliers and plant leadership to ensure quality improvements and Lean implementation are integrated across the supply chain, including driving improvements in supplier performance.
Continuous Improvement & Operational Excellence
- Lead and own the execution of the Hunter Douglas Management System (HDMS), focusing on continuous improvement through Lean Six Sigma methodologies (Kaizen, Value Stream Mapping, 5S, etc.).
- Collaborate with operations leaders across different functions to drive improvements in key performance metrics, including cost, quality, delivery, safety, and employee engagement.
- Lead and facilitate Kaizen events and problem-solving initiatives, coaching teams on the application of Lean tools and driving the implementation of improvements across multiple sites.
- Use the 80/20 mindset to prioritize improvements, driving focus on high-impact areas that deliver the greatest value to the organization.
- Develop and implement KPI tracking systems to measure progress and escalate actions to address any performance gaps.
- Mentor and coach Lean Six Sigma Green Belts/Black Belts within the organization to ensure continuous improvement initiatives are led with passion and precision.
- Ensure the adherence to Tier Management processes and other operational excellence frameworks across all levels of the business.
Who you are
Basic Qualifications, Education & Experience (Required)
- Bachelor’s degree in Engineering, Operations, Computer Science, or a related technical field. An advanced degree is a plus.
- 8-15 years of experience in a manufacturing environment, with a strong background in Quality Engineering, Continuous Improvement, or Operations Management.
- Proven leadership experience managing and developing teams across multiple facilities or locations, with a focus on improving both product quality and operational performance.
- Strong knowledge of Lean Six Sigma methodologies, proven track record of successfully leading large-scale improvement projects.
- Extensive experience with SAP Quality Management (QM) systems, including Inspection Plans, MIC, and core QM processes. Experience with SAP ME/MII is a plus.
- Expertise in Quality Management Systems (QMS), ISO 9001, and audit experience is a plus.
- Ability to lead large, cross-functional teams in a matrixed organization.
- Exceptional project management, time management, and organizational skills, with the ability to drive multiple initiatives simultaneously.
- Ability to analyze data, present findings, and influence decision-making across the organization
Preferred Qualifications, Education & Experience
- An Advanced degree is a plus
- Master Black Belt certification
- Experience in these areas are also a plus; ISO9001 Lead auditor experience, ASQ Quality certification, Experience with SAP ME/MII (Manufacturing Execution/Manufacturing Integration and Intelligence).
What's in it for you
- Competitive compensation package including annual bonus
- Generous benefits package including major medical expenses and life insurance
- Vacation days
- Vacation premium
- Paid time off
- Christmas bonus
- Food vouchers and cafeteria service
- Savings fund
- Career developmental opportunities
- A company culture that prioritizes internal development
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
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Top Skills
What We Do
Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors. Our products are thoughtfully engineered to craft your perfect light, and many designs offer additional energy efficiency and child safety benefits. A versatile product portfolio and broad selection of innovative operating systems—including advanced automation—allow you to effortlessly choose the look you desire and how your window treatments function.
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