NA Sales Development Representative

Reposted 23 Days Ago
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Salt Lake City, UT, USA
In-Office
Junior
Software
The Role
The Sales Development Representative will prospect and qualify leads, conduct needs assessments, schedule product demonstrations, and manage campaigns to meet sales goals.
Summary Generated by Built In

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

We are looking for smart, energetic, passionate, organized and competitive individuals to join the sales team and accelerate the growth of the company. Do you love technology? Do you enjoy working in a team environment? Do you know how to hustle? Then you’re probably the perfect person to join our team and contribute to the success of Lucid Software.

Responsibilities:

  • Prospect new leads (outbound) and qualify leads received by marketing (inbound)
  • Respond quickly to inbound leads and follow up within defined SLAs
  • Conduct needs assessment calls to ensure high-quality handoffs to Account Executives
  • Schedule online product demonstrations
  • Provide proactive support and follow up to customers and prospects
  • Become an expert in the features, benefits and application of Lucid Software’s products
  • Work closely with Account Executives to discuss, build strategy to maintain accurate and up-to-date records
  • Work closely with Marketing to execute creative prospecting approaches that grab attention and spark interest.
  • Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives
  • Required weekly team trainings and daily stand ups
  • Manage your schedule, campaigns, and pipeline to meet goals
  • Other duties as assigned

Requirements:

  • Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
  • Previous successful sales experience OR a strong interest in a selling role
  • Fast learner with the ability to clearly communicate value propositions to diverse inbound personas
  • Ability to manage multiple projects and meet deadlines
  • Outstanding written and verbal communication skills
  • A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
  • This position is hybrid, combining remote work with in-person collaboration at our South Jordan office two days per week (Tuesday and Thursday).

Preferred Qualifications:

  • Detail-oriented, organized and a good team player
  • Experiences using CRM, chat tools, and call systems simultaneously.
  • Independent, highly motivated, and success driven approach to all activities and ability to thrive in a fast-paced, start-up-type environment
  • BA/BS degree

#LI-KC1

 

Skills Required

  • Previous successful sales experience OR a strong interest in a selling role
  • Outstanding written and verbal communication skills
  • Ability to manage multiple projects and meet deadlines

Lucid Software Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lucid Software and has not been reviewed or approved by Lucid Software.

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, Flexible Spending Accounts, and mental health support. Distinctive options such as fertility benefits are also highlighted.
  • Leave & Time Off Breadth Time off includes generous PTO and a paid sabbatical after five years, alongside paid holidays and sick leave. Paid family leave and volunteer time further expand time-off pathways.
  • Equity Value & Accessibility Compensation packages commonly include equity grants and access to an employee stock purchase plan, paired with performance bonuses. These ownership and reward elements are positioned as standard parts of the total package.

Lucid Software Insights

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The Company
South Jordan, UT
1,224 Employees
Year Founded: 2010

What We Do

Lucidchart is your solution for visual communication and cross-platform collaboration. Create professional flowcharts, process maps, UML models, org charts, and ER diagrams using our templates or import feature. Works on Mac, PC, and Linux and integrated with your favorite apps. Start a free trial today!

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