Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Mid-Market Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion, and continual customer engagement.
- Effectively close business, prospect, and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid suite adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 4+ years closing experience (as an Account Executive or similar role; preferably in tech/SaaS)
- Outstanding written and verbal communication skills
- This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
- Experience with software sales (prospecting & closing)
- Experience with Salesforce leads, contacts, and opportunities
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
#LI-DS1
Skills Required
- 4+ years closing experience as an Account Executive or similar role, preferably in tech/SaaS
- Outstanding written and verbal communication skills
Lucid Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lucid Software and has not been reviewed or approved by Lucid Software.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, Flexible Spending Accounts, and mental health support. Distinctive options such as fertility benefits are also highlighted.
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Leave & Time Off Breadth — Time off includes generous PTO and a paid sabbatical after five years, alongside paid holidays and sick leave. Paid family leave and volunteer time further expand time-off pathways.
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Equity Value & Accessibility — Compensation packages commonly include equity grants and access to an employee stock purchase plan, paired with performance bonuses. These ownership and reward elements are positioned as standard parts of the total package.
Lucid Software Insights
What We Do
Lucidchart is your solution for visual communication and cross-platform collaboration. Create professional flowcharts, process maps, UML models, org charts, and ER diagrams using our templates or import feature. Works on Mac, PC, and Linux and integrated with your favorite apps. Start a free trial today!
