What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
What you will do
Help protect the culture, trust, and integrity of our organization.
As a Legal Compliance & Integrity Specialist (Investigations Triage), you’ll be an important first point of contact for ethics reports, employee concerns, and potential misconduct. You’ll review incoming reports, assess the information provided, ensure cases are accurately documented, and help route matters to the appropriate teams for further review.
This is a great opportunity for someone who enjoys working with people, handling sensitive information, evaluating situations objectively, and using sound judgment. Your background could be in HR, Employee Relations, compliance, legal support, risk management, operations, or investigations—we’re looking for strong judgment, attention to detail, and a willingness to learn.
You’ll also have opportunities to contribute to training, process improvements, contractor compliance, and other initiatives that strengthen our compliance and risk programs.
Essential Functions
- Case Intake & Triage: Review and enter incoming reports from multiple channels (including the FedEx Alert Line, emails, and internal referrals). Conduct preliminary assessments of available details to determine severity and potential organizational impact, including Reportable Matters and legal, regulatory, financial, or reputational exposure.
- CaseIQ Management & Data Integrity: Own the end-to-end data integrity of investigation records using CaseIQ, validating completion and accuracy of all required fields to ensure audit-readiness, seamless downstream routing, and support for future investigative processes.
- Categorization & Escalation: Categorize cases based on defined criteria to ensure appropriate handling, escalation, and assignment by aligned investigative departments and stakeholders while providing thorough, objective case notes.
- Program & Project Support: Help design, document, and deliver training initiatives, familiarization programs, project rollouts, and ongoing process improvements across the network in collaboration with internal/external stakeholders and third-party vendors.
You will be a great fit if you
- Bachelor’s degree in Law, Business, Human Resources, Compliance, Risk Management, or a related field preferred.
- A high school diploma or GED plus 4+ years of relevant professional experience in HR, Employee Relations, operations, logistics, legal, compliance, investigations, or a related field may be considered in lieu of a degree.
- 3–7+ years of professional experience is preferred, but we welcome candidates whose experience demonstrates strong transferable skills.
- Experience in HR, Employee Relations, HR Operations, compliance, legal support, internal investigations, risk management, or operations is valuable for this role.
- Tech Stack & Software: Comfortable learning and working with case management, HR, or investigation systems; Experience with CaseIQ is preferred but not required if you have experience with similar case management or workflow systems; Working knowledge of Workday, CDAS, Microsoft Office, and web-based applications is a plus.
- Core Skills & Abilities: Exceptional critical thinking, strong presentation/communication skills, strict discretion and confidentiality with sensitive information, ability to work with minimal supervision, and the ability to make sound judgment calls under pressure.
Preferred Background & Knowledge
- Experience in a corporate Ethics & Compliance or legal investigations environment.
- Familiarity with regulatory frameworks (e.g., FCPA, anti-harassment, fraud, data privacy).
- Knowledge of FedEx contractor models, agreement requirements, and small package/transportation industry practices.
Key Competencies
- Judgment & Decision-Making: Evaluates risk and makes sound triage and operational decisions under time constraints.
- Attention to Detail: Ensures absolute accuracy in intake documentation, CaseIQ data entry, and case classification.
- Confidentiality: Maintains strict discretion handling sensitive, high-risk employee disclosures.
- Communication Skills: Clear, professional, and concise verbal and written communication across diverse internal and external stakeholders.
- Process & Project Orientation: Strong adherence to procedures combined with a continuous improvement mindset and cross-functional collaboration.
Job Posting End Date:
2026-10-31Skills Required
- Bachelor’s degree in Law, Business, Human Resources, Compliance, Risk Management, or a related field
- High school diploma or GED plus 4+ years of relevant professional experience may substitute for a degree
- 3-7+ years of professional experience preferred
- Experience in HR, Employee Relations, HR Operations, compliance, legal support, internal investigations, risk management, or operations
- Ability to learn and use case management, HR, or investigation systems
- Experience with CaseIQ
- Working knowledge of Workday, CDAS, Microsoft Office, and web-based applications
- Exceptional critical thinking and strong presentation and communication skills
- Strict discretion and confidentiality when handling sensitive information
- Ability to work with minimal supervision and make sound judgment calls under pressure
- Experience in a corporate Ethics and Compliance or legal investigations environment
- Familiarity with FCPA, anti-harassment, fraud, and data privacy regulatory frameworks
- Knowledge of FedEx contractor models, agreement requirements, and transportation industry practices
FedEx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx and has not been reviewed or approved by FedEx.
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Healthcare Strength — Access to medical, dental, and vision coverage is highlighted for direct FedEx roles, often with short waiting periods and eligibility for part‑timers who meet hour thresholds. Feedback suggests these plans, combined with paid parental leave, are perceived as a strong part of the package.
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Retirement Support — A company 401(k) with match is emphasized, with eligibility beginning soon after hire in many roles and current plan materials maintained centrally. Feedback suggests this steady retirement vehicle helps offset base‑pay concerns for some roles.
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Leave & Time Off Breadth — Paid time off programs that can scale to multiple weeks, plus holiday and sick time, are called out across postings. Feedback suggests this time‑off breadth provides meaningful value alongside hourly wages, especially where overtime ebbs and flows.
FedEx Insights
What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
