MX Operations Rep

Job Overview 

Mexico Operations Reps are responsible for day-to-day operations for customer accounts and growing these accounts by developing relationships with our customer contacts, planners, and facilities. Reps possess a deep understanding of customers’ commitments, contractual agreements, and expectations and adhere to them to successfully grow the accounts. 

Essential Functions  

• Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPIs and challenges for each account.  

• Comprehend and execute growth strategy and actively work to reach goals for each account.  

• Develop strong relationships with all customer contacts and facilities.  

• Accept, build, and schedule all customer shipments, including all pertinent information and documentation.  

• Manage daily load board and take responsibility for ensuring that loads are serviced properly.  

• Build and maintain respectful relationships with carrier department.  

• Ensure loads are tracked and updated in a timely manner.  

• Identify and communicate (potential) problems to the appropriate parties and provide solutions.  

• Possess understanding of the market and provide or facilitate pricing.  

• Update and resolve incidents regularly; manage accessorials objectively while maximizing profit.  

Do Well, Be Well

• Medical, Dental, Vision, and Life Insurance coverage
• Mental and Nutritional health resources
• Over $2 million invested annually in professional growth and development tools
• Free access to LinkedIn Learning to grow in your profession and gain new skills
• 15 Paid Time Off days first year
• Home office bonus
• 3 paid Community Service Days annually
• Employee´s lead Cultural Inclusive Teams
• Casual Office dress code
• Pet friendly Office

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.