MX Operations Rep

Reposted 2 Days Ago
Be an Early Applicant
Guadalajara, Jalisco, MEX
In-Office
Entry level
Logistics • Transportation
The Role
Coordinate daily customer communication and execution of Mexico freight from pickup to delivery. Schedule and build shipments, manage the load board, track loads, resolve incidents, liaise with carriers, handle accessorials, and understand account-specific rates, policies, and KPIs.
Summary Generated by Built In

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Job Overview 

Over the course of six months, a Mexico Operations Coordinator will learn to be responsible for daily communication with our customers and execution of their freight, from the time of pick up through final delivery. Coordinators will work toward a greater understanding of basic market and pricing knowledge, including application in accordance with customer demands.   

Essential Functions  

  • Develop relationships with all customer contacts and facilities  
  • Accept, build, and schedule all customer shipments, including all pertinent information and documentation  
  • Manage daily load board and take responsibility for ensuring that loads are serviced properly  
  • Build and maintain respectful relationships with carrier department  
  • Ensure loads are tracked and updated in timely manner  
  • Identify and communicate (potential) problems to the appropriate parties and provide solutions  
  • Update and resolve incidents regularly; manage accessorials objectively while maximizing profit  
  • Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPI’s and challenges for each account 

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

Skills Required

  • Daily communication with customers and execution of freight from pickup to delivery
  • Accept, build, and schedule customer shipments including required documentation
  • Manage daily load board and ensure loads are serviced properly
  • Build and maintain relationships with carrier department and customer contacts
  • Track and update loads in a timely manner and resolve incidents
  • Identify and communicate potential problems and provide solutions
  • Manage accessorials objectively while maximizing profit
  • Understand commitments, policies, contracted rates, accessorial and fuel schedules, vendor agreements, and KPIs for each account

RXO, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..

  • Healthcare Strength Coverage spans medical, dental, vision, and disability, complemented by an employee assistance program. Feedback suggests health coverage is part of a comprehensive package that is often characterized as acceptable.
  • Retirement Support A company 401(k) match is available, with recent enhancements described to strengthen retirement readiness. Feedback suggests adjustments were made based on employee input.
  • Parental & Family Support Offerings include parental and family benefits, adoption assistance, and designated family-bonding leave. Time-off elements such as volunteer time and prenatal-care leave further support family needs.

RXO, Inc. Insights

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The Company
HQ: Charlotte, NC
4,634 Employees
Year Founded: 2022

What We Do

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.

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