MX Account Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned

• Serve as an advocate and liaison for RXO’s top clients and internal stakeholders to ensure overall customer satisfaction in relation to RXO services that support Mexico
• Expand current customer accounts through ongoing relationship development and by meeting and exceeding all service and execution requirements
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, monitoring service and execution standards to meet customer expectations
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

SUPERVISORY RESPONSIBILITIES:

• N/A

EDUCATION/EXPERIENCE:

• Minimum Required Education: bachelor’s degree or equivalent related work or military experience
• Minimum Required Experience: 1 year of professional experience
• Desired Experience: 1 year of experience in transportation sales environment

CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job):

• N/A

JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent project management skills
• Excellent time-management skills
• Proven success meeting sales goals; service and execution goals in previous roles
• Self-motivated work style with effective time management and organizational skills
• Excellent verbal and written communication skills (both Spanish and English); ability to present clean, organized and thorough information appropriate for intended audience
• Ability to understand competitor strategies, products and pricing patterns

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Do Well, Be Well

• Medical, Dental, Vision, and Life Insurance coverage
• Mental and Nutritional health resources
• Over $2 million invested annually in professional growth and development tools
• Free access to LinkedIn Learning to grow in your profession and gain new skills
• 15 Paid Time Off days first year
• Home office bonus
• 3 paid Community Service Days annually
• Employee´s lead Cultural Inclusive Teams
• Casual Office dress code
• Pet friendly Office

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.