The Artist Operations Coordinator will provide support to the client’s music artist community in the UK. The Coordinator will work with our client’s operations leads, marketing, and artist teams to execute artist requests and deliveries. They will participate in the release cycle of new albums, including syncing physical and digital product, marketing, digital assets for streaming and online platforms, and delivering info to all rights and publishing organizations. This is a hybrid role based in London, and will spend 3 days onsite at two office locations.
Responsibilities
- Review music and video assets to ensure compliance with style guidelines provided by the client
- Oversee video queues, content approval, and video and audio uploads to relevant platforms
- Manage video content claims and disputes
- Handle Neighboring Rights Organizations conflict resolutions
- Handle mechanical licensing and other publishing registration processes for client
- Identify and correct publishing issues, including metadata
- Expertly curate Classical works metadata per guidelines
- Triage administrative work, including legal questions, for our client
- Monitor and triage project concerns, filing bug reports where needed
- Communicate regularly with internal team members and the client
- Special projects and additional tasks as assigned
Required Experience
- Experience working with talent and their teams, where expectation setting and reliable delivery is key
- 2 years experience working for a label, distributor or DSP (digital service provider)
- Experience with delivery to streaming services and video content platforms
- Experience working with metadata as it related to DSPs
- Comfortable with data and driving results through KPIs
- Expert knowledge of classical music
- An understanding of digital music production, including the people, systems and metadata required to support it
- Passion for contemporary Pop, Soul/RnB, African and Hip Hop and genres
Preferred Qualifications
- Experience working with enterprise-level metadata systems is a plus
- Skilled with Excel, Numbers and/or similar analytical / visualization applications
- Publishing experience
Job Type: Temporary full-time through August 2025
Location: London, United Kingdom
Schedule: Hybrid, Monday - Friday 9:30am - 6:00pm
- Tuesday, Wednesday at Office A
- Thursday at Office B
Start Date: Monday April 21, 2025
Benefits:
- Work from home
- 32 days annual leave
- BUPA Premium Health Insurance
- Pension Provided by Aviva
- Business Travel Insurance covered by AIG
- Headspace employee wellness program
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What We Do
We are 1021 Creative, a global creative marketing agency based on the principle that “Content Matters.” When clients struggle with inadequate algorithms, bleak metadata, or a disengaged audience, our team of strategists, tastemakers, trend enthusiasts, and curators apply a deep-seated knowledge of consumer behavior to empower companies to reach their targeted goals. Past clients include Apple, Google, Amazon, YouTube, National Geographic, HarperCollins, Comixology, Keith Richards, Rhino Records, and The Harvey Awards.
1021 is grounded in fandom. We marry curiosity, individualism, and an empathetic approach with hard data, strict budgets, and firm deadlines. Our client roster is comprised of organizations that are determined to shape the future of media consumption. With teams in Asia, Latin America, Europe, and the U.S., we offer solutions on a global scale for brand’s unique needs.
