Murex Stabilization & Transformation Program Manager

Join Mizuho as a Murex Stabilization & Transformation Program Manager!

In this role you will serve as the central point for the Murex Stability & Transformation Program, driving both short-term stability gains and structural transformation across the platform.

The program integrates cross-functional expertise — application, infrastructure, data, and vendor — under a single governance and measurement framework.

The Stabilization phase delivers tactical remediation of chronic issues; the Transformation phase ensures that those tactical fixes evolve into sustainable architectural change.

Key Responsibilities

1. Program Ownership & Leadership

• Serve as the end-to-end owner of the Murex Stabilization & Transformation Program, driving both tactical remediation and long-term modernization under a unified governance model and measurement framework.
• Maintain and continuously refine the Stabilization Backlog and Transformation Roadmap, ensuring alignment with business priorities and technology strategy.
• Lead cross-functional program execution across Application, Infrastructure, Architecture, Data, Delivery Assurance, and Vendor teams.

2. Incident Remediation & Root-Cause Management

• Run Tiger Teams for critical issues, ensuring deep root-cause analysis, high-quality remediation, and timely closure of chronic incidents.
• Convert production incidents, job failures, performance degradations, and recurring operational pain points into structured engineering workstreams.
• Define required improvements in monitoring, alerting, and observability, ensuring early detection and faster recovery.

3. Transformation Delivery & Architectural Uplift

• Drive initiatives spanning instance architecture & configuration, workflow modernization, batch optimization, data lifecycle management (retention & archiving), data architecture, external integration, operational control & efficiency, CI/CD automation, database migration, and infrastructure redesign.
• Partner with Architecture and Infrastructure to validate design patterns, target-state blueprints, and technical dependencies across the Murex ecosystem.
• Ensure every fix or redesign contributes to stability, resilience, performance, and scalability.

4. Governance, Controls & Delivery Assurance

• Oversee adherence to change governance, ensuring all remediation and transformation work follows strict testing, validation, and release procedures.
• Work closely with Delivery Assurance to ensure production readiness, rollback strategies, and environment consistency.
• Strengthen discipline around RCA quality, process compliance, and operational controls.

5. Cross-Team Coordination & Stakeholder Alignment

• Coordinate daily/weekly collaboration across Production Support, COE Delivery, Infrastructure, Governance, and Architecture.
• Align with the Project, Reporting & Operations (PRO) Office for weekly program updates, KPI tracking, and inclusion in executive-level dashboards.
• Communicate progress, risks, and dependencies clearly and proactively to senior leadership and business stakeholders.

6. Vendor & External Partner Engagement

• Act as the primary interface with Murex (vendor) for deep engineering sessions, performance investigations, enhancement requests, and roadmap alignment.
• Manage external delivery partners embedded in stabilization and transformation workstreams, ensuring quality, accountability, and knowledge transfer.
• Govern partner contributions through structured work packages, metrics, and SLA expectations.

7. Measurement, Reporting & Transparency

• Define and track stability KPIs: incident reduction, MTTR, batch runtimes, job success rates, and performance trends.
• Produce weekly stability dashboards, monthly transformation updates, quarterly architecture reviews, and executive reports.
• Ensure decision-makers have accurate, factual, timely visibility into the platform's health and program progress.

Key Skills & Experience

Proven Program Leadership:

• 10+ years of experience in technology program management within capital markets.
• Demonstrated success in leading large-scale stabilization and/or transformation programs within complex, multi-stakeholder environments — ideally across trading or risk platforms.

Hands-On Execution Style:

• A leader who is not just directional but actively engaged — able to dive into details, challenge assumptions, and work side-by-side with application, engineering, infrastructure, and vendor teams to drive resolution.

End-to-End Derivatives Expertise:

• Deep understanding of front-to-back derivatives trade flows, including pricing, booking, lifecycle management, risk, P&L, and post-trade operations — ensuring that technical fixes preserve business integrity.

Exceptional Leadership & Communication:

• Inspires confidence and clarity across technical and non-technical audiences; capable of influencing senior business sponsors, IT heads, and vendor partners while maintaining delivery focus and accountability.

Vendor and Partner Management:

• Experience managing external vendors (including Murex or equivalent) as integrated program partners, balancing speed and control while ensuring clear deliverables, documentation, and knowledge transfer.

Financial Services Background:

• Experience within a leading bank, asset manager, or trading institution, ideally with exposure to front-office technology, risk, and operations ecosystems.

Platform Experience:

• Prior hands-on involvement with a derivatives trading platform (e.g., Murex, Calypso, Summit, or equivalent), with appreciation of system architecture, configuration, and integration complexity.

Success Measures

• Significant reduction in high-severity incidents.
• Improved batch performance and system resilience.
• Delivery of modernized, scalable architectural components.
• Strong governance, documentation, and transparency across all workstreams.
• Business and senior management confidence that the Murex platform is reliable, high performant, and can adapt and scale in support of future business growth.
• A cultural shift toward proactive engineering and sustainable platform management.

The expected base salary ranges from $200k-$300k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

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Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.   

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill​, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.​​

Mizuho Americas offers a competitive total rewards package.

We are an EEO/AA Employer - M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

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