Municipal & Community Relations Manager

Posted Yesterday
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Rochester, NY, USA
In-Office
106K-133K Annually
Senior level
Energy • Renewable Energy
The Role
Manages municipal, government, and community relationships for NYSEG and RG&E. Leads stakeholder outreach, emergency preparedness coordination, public liaison activities, economic development initiatives, civic engagement, sponsorships, charitable donations, and employee volunteer programs. Represents the company in community and business organizations, resolves politically sensitive issues, supports business attraction, and communicates with senior management and external stakeholders.
Summary Generated by Built In

Municipal & Community Relations Manager

Reports to: Regional Mgr - Municipal Community Business Relations

Location: Rochester, NY

Work Type: Office, 5 Days


The salary range for this position is dependent on location and experience level ranging from $106,000-$132,500 plus up to 16% bonus


What We Offer:
Competitive benefits and growth opportunities
Generous performance‑based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance

Tuition reimbursement
Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid 


JOB SUMMARY:

This position serves as the primary point of contact with municipal officials and community organizations and agencies for an assigned area. Leverages strong relationships with key individuals and groups to meet NYSEG and RG&E metrics related to company initiatives, large projects and emergency preparedness. Resolves complex political issues to the satisfaction of the company and external stakeholders.


KEY RESPONSIBILITIES:

  • Manage the outreach function with municipal, county and state government officials, government agencies and community organizations by serving as the primary point of contact to establish and maintain excellent relationships with these stakeholders. Outreach includes company issues, projects and initiatives.
  • Responsible for direct outreach and coordination with county emergency operations directors and personnel for initiatives required to meet regulatory compliance related to emergency preparedness. Participate in emergency exercises and provide training for assigned storm role. During emergency events manage a Public Liaison Officer team to ensure compliance with the Companies’ emergency response plan and scorecard metrics.
  • Serve as the economic development lead for business attraction projects and work collaboratively with relevant business areas to provide comprehensive proposals to secure new business customers and increase revenue. Support the achievement of economic development program objectives by presenting at key local and state level economic development meetings and serving on local economic develop boards to build awareness of the programs.
  • Participate in a leadership role in key local business, charitable, civic and economic development organizations representing the company to build a strong company brand in the community. Identify and present politically sensitive issues and opportunities to department management that may positively or negatively impact the company. Recommend strategies to resolve issues or leverage opportunities and then deliver appropriate responses to stakeholders.
  • Evaluate and recommend non-profit organizations for regional sponsorship, corporate donations and Avangrid Foundation donations. Coordinate with these organizations regarding donations and involvement at sponsored events and recognition ceremonies. Promote Avangrid’s volunteer program within the company and externally to community organizations. Lead organization of company sponsored employee volunteer events to support achievement of Avangrid’s volunteer goals.

JOB REQUIREMENTS:

Education & Experience Required:

  • Bachelor’s Degree with a minimum of 6 years’ relevant experience is preferred or an Associate’s Degree with 10 years’ relevant experience.
  • Relevant experience includes customer service, business to business relationships, operations, public affairs, government affairs or communications.
  • Direct interaction with government, business and community leaders.

Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent organizational, analytical and interpersonal skills.
  • Excellent public speaking skills with the ability to deliver consistent messages to multiple stakeholders.
  • Knowledge of the electric and natural gas utility business and the NYSEG/RG&E service areas is preferred.
  • Ability to effectively interact with external stakeholders and senior management.
  • Ability to manage multiple and often changing priorities, including crisis management.
  • Proficient in Microsoft Excel, Word, and Power Point applications.
  • Self-motivated and ability to work independently.
  • Must have flexibility to travel.

#LI-OFFICE

#LI-JO1

Company:

ROCHESTER GAS & ELEC CORP

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date:

November-14-2026

Skills Required

  • Bachelor's degree and at least 6 years of relevant experience
  • Associate's degree and at least 10 years of relevant experience
  • Relevant experience in customer service, business-to-business relationships, operations, public affairs, government affairs, or communications
  • Direct interaction with government, business, and community leaders
  • Excellent verbal and written communication skills
  • Excellent organizational, analytical, and interpersonal skills
  • Excellent public speaking skills and ability to deliver consistent messages to multiple stakeholders
  • Ability to interact effectively with external stakeholders and senior management
  • Ability to manage multiple changing priorities, including crisis management
  • Proficiency with Microsoft Excel, Word, and PowerPoint
  • Ability to work independently and self-motivate
  • Flexibility to travel
  • Knowledge of the electric and natural gas utility business and NYSEG/RG&E service areas
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The Company
HQ: Bilbao
25,323 Employees

What We Do

With more than 180 years of history, Iberdrola is today a global energy leader, the leading wind power producer and one of the largest electricity companies in the world in terms of stock market capitalisation. We have been committed to clean energy for more than 20 years with the objective of exceeding 52,000 MW of renewable capacity by 2025. The group supplies energy to nearly 100 million people in dozens of countries, has more than 600,000 shareholders, a workforce of more than 42,300 employees. We are leading the energy transition to a sustainable model through our investments in renewables, smart grids, large-scale energy storage and digital transformation to deliver the most advanced products and services to our customers. Find out more in 'Life at Iberdrola

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