Municipal Client Manager

Description

The Opportunity

RETTEW is seeking an experienced Municipal Client Manager with a strong background in private-sector engineering consulting to serve as a trusted advisor to municipal clients while leading infrastructure and community-development projects.

This role is designed for someone who has successfully managed municipal clients within a consulting environment; balancing technical project delivery, client service, financial performance, and relationship growth.

You'll have the opportunity to combine engineering judgment, project leadership, and client relationships in a role where your recommendations directly influence the communities we serve.

What You'll Do

As a Municipal Client Manager, you will:

• Serve as a primary engineering representative and trusted advisor for assigned municipal clients.
• Build and maintain strong relationships with municipal officials, staff, authorities, and community stakeholders.
• Manage municipal engineering and infrastructure projects from planning through completion, with responsibility for scope, schedule, budget, quality, and client expectations.
• Review subdivision, land development, infrastructure, stormwater, and other engineering submissions prepared by developers and outside consultants for compliance with municipal ordinances, standards, and applicable requirements.
• Prepare technical review letters, reports, recommendations, and engineering documentation for municipal clients.
• Advise municipal officials and staff on proposed improvements, development activities, infrastructure needs, and engineering considerations.
• Attend and present at municipal meetings, planning commissions, zoning hearings, public meetings, and other forums as required.
• Explain complex engineering issues and recommendations clearly to municipal officials, developers, consultants, and members of the public.
• Coordinate with developers, contractors, regulatory agencies, outside consultants, and RETTEW's multidisciplinary project teams.
• Support infrastructure and capital planning, including transportation, stormwater, utilities, and other community improvement initiatives.
• Identify project risks, regulatory considerations, and potential challenges and help clients develop practical solutions.
• Identify opportunities to expand RETTEW's support of existing municipal clients by connecting them with additional technical resources and services when appropriate.

• Bachelor's degree in Civil Engineering, Environmental Engineering, or a related technical discipline, or equivalent substantial experience managing municipal engineering clients within an AEC consulting environment.
• Active Professional Engineer (PE) license in Pennsylvania, or active PE licensure in another state with the ability to obtain Pennsylvania licensure through comity.
• Significant experience within an AEC consulting environment managing municipal engineering projects and client relationships.
• Demonstrated experience serving municipalities or municipal authorities as a consulting engineer, project manager, or primary client contact.
• Significant professional experience within the AEC consulting industry, including demonstrated municipal engineering, project-management, and client-management responsibility.
• Experience serving municipalities, municipal authorities, or other public-sector clients.
• Experience managing engineering projects with responsibility for scope, schedule, budget, and client communication.
• Experience reviewing engineering plans, subdivision or land development submissions, or municipal infrastructure projects.
• Working knowledge of municipal ordinances, permitting processes, land development practices, and infrastructure planning.
• Experience communicating technical recommendations to municipal officials, clients, or other public-sector stakeholders.
• Strong written communication skills with experience preparing technical reports, review letters, recommendations, or similar engineering documentation.
• Ability and willingness to attend evening municipal meetings, planning commissions, public hearings, and other client meetings as required.
• Demonstrated experience working in an engineering consulting environment, managing work performed for municipal or public-sector clients.
• Demonstrated responsibility for ongoing client relationships, including understanding client needs, coordinating project delivery, managing expectations, and identifying additional opportunities to support the client.
• Demonstrated experience developing, maintaining, and expanding long-term municipal client relationships in a consulting environment.
• Valid driver's license and ability to travel to client, meeting, and project locations as needed.

• Experience serving as the primary engineering representative or engineer for a municipality or municipal authority.
• Experience presenting at municipal meetings, planning commissions, zoning hearings, or public forums.
• Experience reviewing subdivision and land development submissions on behalf of a municipality.
• Knowledge of Pennsylvania municipal processes, ordinances, and regulatory frameworks.
• Experience supporting municipal capital improvement or long-range infrastructure planning.

Why RETTEW

Municipal engineering is about more than delivering individual projects. It's about becoming a resource communities can rely on year after year.

At RETTEW, you'll have the opportunity to:

• Develop long-term relationships with municipal clients and become a trusted part of their decision-making process.
• Influence infrastructure and development decisions that directly affect local communities.
• Work across a broad range of municipal needs rather than being limited to one type of engineering project.
• Draw on RETTEW professionals across engineering, environmental, transportation, land development, water/wastewater, and other disciplines to solve client challenges.
• Lead your projects and client relationships with support from experienced technical professionals and organizational leadership.
• Expand your leadership and client-management responsibilities as your career develops.
• Build ownership in the company through RETTEW's Employee Stock Ownership Plan (ESOP).

RETTEW also offers competitive compensation, comprehensive medical, dental and vision benefits, disability and life insurance, a 401(k) with company match, paid time off and holidays, and professional-development and licensure support.t

Work Environment

Workplace Designation: Hybrid
Location: Lancaster, PA

This role combines office and remote work with regular client interaction and project-related travel. Attendance at evening municipal meetings, planning commissions, zoning hearings, and public meetings is an expected part of the position.

Safety & Compliance Requirements

This position is designated as safety-sensitive. The selected candidate must successfully complete all required pre-employment screenings, which may include background checks, drug testing, and motor vehicle record review, where applicable.

This role may involve field-based work, site visits, and operation of company vehicles or personal vehicles for business purposes. Ongoing compliance with RETTEW's safety policies, client-specific safety requirements, and all applicable regulatory standards is required.

About RETTEW

RETTEW is a 100% employee-owned engineering consulting firm that has been helping clients solve complex challenges since 1969. Our teams collaborate across disciplines to deliver innovative, practical solutions that strengthen infrastructure and support the communities we serve. Built on a culture of ownership, collaboration, and continuous improvement, we empower our employee-owners to grow their careers while delivering meaningful results for our clients.

RETTEW is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected] to request assistance.

#LI-Hybrid

Requirements

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