Multilingual Training Administrator

Posted 10 Days Ago
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Barcelona, Cataluña, ESP
Hybrid
Junior
Automotive • Software • Analytics
The Role
Provide administrative and project support for training programs: manage LMS data entry and reporting, coordinate course logistics (venues, travel, materials), handle participant communications and customer inquiries, and ensure training resources are prepared and maintained.
Summary Generated by Built In
Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

1. Purpose of the Position:

  • Providing administrative and project support services.
  • Managing data entry in the LMS system.
  • Coordinating training logistics to ensure efficient and effective customer service.

2. Duties and Responsibilities:

  • Course Management: Planning courses and training sessions, sending invitations to participants, and confirming attendance.
  • Logistics and Bookings: Booking training venues, hotels, and flights for trainers, as well as handling office supply orders and document scanning.
  • Customer Support: Responding to client inquiries and contacting participants prior to course attendance.
  • Data Administration: Entering data into the LMS system and maintaining up-to-date training documentation.
  • Reporting and Oversight: Generating reports in the LMS system and ensuring that all training resources and materials are prepared.

Qualifications

Knowledge and Skills Required:

  • Fluent verbal and written communication skills in Spanish and English are required. Proficiency in at least one of the following languages is also required: Czech, Hungarian, Swedish, Norwegian, or Danish.
  • Excellent communication skills.
  • Problem-solving skills.
  • Structured and detail-oriented.
  • Excellent organizational skills.
  • Technical skills.
  • Attention to detail.
  • Process-oriented mindset.
  • Able to work independently.
  • Able to learn quickly.
  • At least 2 years of experience in administration.
  • Previous experience in training administration will be considered an advantage.
  • Proficient in Microsoft Office.
  • Candidates must have completed high school education.
  • Open-minded and able to work independently and as part of a team.
  • Service-minded.

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Repair Optimization & Compliance
  • Learning Solutions
  • Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

Skills Required

  • Fluent verbal and written communication in Spanish and English, plus proficiency in one of: Czech, Hungarian, Swedish, Norwegian, or Danish
  • At least 2 years of experience in administration
  • Proficient in Microsoft Office
  • Previous experience in training administration
  • Excellent communication skills
  • Problem-solving skills
  • Structured and detail-oriented
  • Excellent organizational skills
  • Technical skills (general)
  • Attention to detail
  • Process-oriented mindset
  • Able to work independently
  • Able to learn quickly
  • Completed high school education
  • Open-minded and able to work independently and as part of a team
  • Service-minded

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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