Multibanker

Posted 3 Days Ago
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73018, Chickasha, OK, USA
In-Office
Entry level
Financial Services
The Role
Provide welcoming customer service, accurately process transactions and maintain a balanced cash drawer, identify and cross-sell appropriate bank products, respond to inquiries and resolve customer concerns, support branch operations, and occasionally travel locally for meetings or training.
Summary Generated by Built In

About Us

The First National Bank & Trust Company is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area.

For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.

At FNBT, we commit to promote the success of our customers and communities, provide high quality financial services and maintain a strong, safe financial institution.

Job Summary

We are looking for a positive, energetic MultiBanker to join our team. This role is responsible for providing exceptional customer service including efficient and accurate transaction processing. MultiBankers proactively identify bank products and services that meet the needs of potential and existing customers, always seeking opportunities to deliver outstanding service and make a positive impression.     

Essential Functions

  • Greeting customers and facilitating a welcoming and customer-focused environment
  • Processing customer transactions efficiently and accurately while maintaining a balanced cash drawer  
  • Generating new business and expanding relationships with current customers by cross-selling bank products and services that benefit each customer
  • Responding to customer inquiries and concerns by researching and identifying positive solutions

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Qualifications

Position Requirements

  • High School Graduate or General Education Degree (GED)
  • 6 months customer service and cash handling preferred
  • Strong computer and 10 key skills
  • Careful attention to detail and strong organizational skills
  • Excellent customer service skills, including oral and written communication skills

Other Requirements

  • Must reside in Oklahoma and pass a background and credit check
  • This is an in-office position, and it is critical to remain available to team members during business hours
  • May have intermittent local travel to other locations for meetings, training opportunities and bank events

Skills Required

  • High School diploma or GED
  • 6 months customer service and cash handling experience
  • Strong computer skills and 10-key proficiency
  • Attention to detail and strong organizational skills
  • Excellent oral and written customer service communication skills
  • Reside in Oklahoma and pass background and credit checks
  • In-office availability during business hours
  • Willingness to travel locally occasionally for meetings and training
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The Company
165 Employees
Year Founded: 1892

What We Do

The First National Bank & Trust Co. is a local community bank based in Chickasha, Oklahoma, that has been building community life and business since 1892. For over 131 years, they have remained dedicated to the success of their customers and the local community, providing reliable financial services and supporting the growth and prosperity of the region.

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