Multi-Unit F&B Manager

Multi-Unit Food & Beverage Manager

At Dolphin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Dolphin, together we can rise.

Job Summary

The multi-unit food & beverage manager oversees the daily operation of our Broken Keel Restaurant and Bootlegger Speakeasy and ensures the highest level of guest service and food and beverage quality.

Key Responsibilities:

Operational Management:

• Oversee day-to-day operations including staffing, inventory, and guest relations.
• Ensure compliance with health and safety regulations.
• Monitor food quality and presentation to uphold the restaurant's longstanding standards.
     - Utilize Micros POS system for efficient order management and tracking.

Financial Management:

• Implement cost control measures to optimize profitability.
• Oversee inventory management, including ordering front-of-house equipment and supplies.
   

 Staff Management:

• Recruit, train, and manage front-of-house and back-of-house teams.
•  Conduct regular performance evaluations and provide feedback.
• Implement labor management strategies to optimize scheduling and productivity
• Foster a positive work environment, promoting teamwork and continuous improvement.
   

Guest Experience: 

• Ensure exceptional service standards are consistently met or exceeded.
• Address and resolve any guest concerns or feedback promptly.
• Develop and implement strategies to enhance guest satisfaction and loyalty.

5. Marketing and Promotion: 

• Collaborate with the marketing team to develop and execute promotional campaigns.
• Monitor market trends and adapt strategies to maintain a competitive edge.

6. Vendor Relations

• Negotiate contracts with suppliers and vendors.
• Monitor inventory levels and ensure timely replenishment.
• Ensure product quality and consistency through regular inspections and evaluations.

Qualifications and Physical Requirements:

• 2 years managerial experience
• We are seeking a hands-on experienced restaurant manager with a proven track record of service
• Strong leadership and team-building skills with emphasis on training and building a fine-dining culture.
• While performing the duties of the job, the employee is regularly required to sit, stand, bend, walk, use hands and figure, or feel objects.
• Lift boxes (up to 50 lbs)
• Talk and listen.
• Vision abilities required by the jo include close vision to a computer screen.