Performs a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines.
In light of current internal business pressures, priority consideration will be given to qualified candidates who are currently affiliated with the Enterprise Operations’ Enterprise Business & Digital Transformation (EBDT) organization
IT Support Specialist Associate (ASC) - Be a Hero in a High-Tech World!
Do you have a passion for solving technical challenges and providing exceptional support to customers? Are you looking for an exciting opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment? Look no further! We have an exciting opportunity for an IT Equipment Support Specialist ASC to join our team.
As an IT Support Specialist ASC, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment.
What you will be doing:
Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment
Exposure to a wide range of IT equipment and systems
Opportunities for professional growth and development through training and mentorship programs
Competitive salary and benefits package
Your Impact:
As an IT Support Specialist ASC, you will have a direct impact on the productivity and success of our manufacturing and engineering operations. You will be responsible for:
Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment
Unpacking and inventorying equipment shipped to site
Repairing, replacing, and creatively solving hardware and software issues for all IT equipment supporting a core and isolated environment of specialized manufacturing and engineering equipment
Working closely with IT management and programs to determine support requirements, priorities, and support needs
Collaborating with the Regional Manager to ensure security guidelines, computing standards, and best practices are being followed
Providing on-call support on a limited basis
If you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world!
In light of current internal business pressures, priority consideration will be given to qualified candidates who are currently affiliated with the Enterprise Operations’ Enterprise Business & Digital Transformation (EBDT) organization
Must be and/or have:
• Ability to obtain/maintain Secret clearance
• Work full-time during core business hours and support after-hour projects, outages, or migrations as necessary
• Outstanding work ethic
• Customer focused and proactive
• Capable of supporting multiple tasks and customers with competing deadlines concurrently
• Basic experience working with desktop hardware and software installation/replacement/troubleshooting
• Basic experience supporting configuration of computers
• Basic experience troubleshooting network equipment
• Experience using backup and imaging software
• Ability to create documentation, processes and procedures to ensure risk reduction
• Experience with computer patching and updates
• Experience installing operating systems and imaging computers, lift up to 50 pounds (lbs.)
• Understanding of IT processes, procedures, and policies
• Experience installing, supporting and using various Windows Operating systems and RHEL/LINUX
• Experience installing, supporting and using Office 365
• Working knowledge of Service Central, CATS, JITA and other IT tools
• Experience with data protection, backups and data recovery tools
• Experience working in manufacturing clean room and multi-building environments
Networking, VOiP, printers, and server experience is a plus.
Pay Information
Full-Time Salary Range: $58200.00 - $108200.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
Skills Required
- Ability to obtain and maintain Secret clearance
- Work full-time during core business hours and support after-hours projects, outages, or migrations as necessary
- Outstanding work ethic
- Customer-focused and proactive approach
- Ability to support multiple tasks and customers with competing deadlines concurrently
- Basic experience with desktop hardware and software installation, replacement, and troubleshooting
- Basic experience configuring computers
- Basic experience troubleshooting network equipment
- Experience using backup and imaging software
- Ability to create documentation, processes, and procedures to reduce risk
- Experience with computer patching and updates
- Experience installing operating systems and imaging computers
- Ability to lift up to 50 pounds
- Understanding of IT processes, procedures, and policies
- Experience installing, supporting, and using Windows operating systems and RHEL or Linux
- Experience installing, supporting, and using Office 365
- Working knowledge of Service Central, CATS, JITA, and other IT tools
- Experience with data protection, backups, and data recovery tools
- Experience working in manufacturing cleanroom and multi-building environments
- Networking, VoIP, printer, and server experience
Lockheed Martin Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lockheed Martin and has not been reviewed or approved by Lockheed Martin.
-
Retirement Support — Retirement benefits are described as a standout element, with a strong 401(k) program and options like an employee stock purchase plan. Feedback suggests these features meaningfully enhance total compensation and long‑term financial security.
-
Healthcare Strength — Healthcare coverage is portrayed as comprehensive from day one, with multiple plan options, mental health resources, and virtual care. Wellness supports such as on‑site services and preventive programs are also highlighted.
-
Flexible Benefits — Work arrangements often include compressed schedules and telework, contributing to a favorable work‑life balance. Feedback suggests this flexibility is a key reason many view the overall package positively.
Lockheed Martin Insights
What We Do
Customer Focus, Innovation and Purpose are Built Into Everything We Do. Lockheed Martin. Your Mission is Ours ™. Headquartered in Bethesda, Maryland, Lockheed Martin is a global security and aerospace company principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services.
