Multi Channel Sales Manager

Posted 24 Days Ago
Be an Early Applicant
Huangpu, Shanghai, CHN
In-Office
Senior level
Consumer Web • Information Technology
The Role
Lead multi-channel sales for premium audio brands in Mainland China. Develop channel strategies, hit revenue/KPI targets, expand distributor and retail accounts, collaborate with marketing and operations, manage and coach a sales team, and provide market insights for product and pricing decisions.
Summary Generated by Built In
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

  • Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
  • Unite your passion for audio innovation with high-tech product development
  • Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

As a Multi-Channel Sales Manager, you will be primarily responsible for delivering and exceeding sales targets for Lifestyle products across designated offline and distributor channels in Mainland China. This role sits within HARMAN Lifestyle Division under the Sound United Strategic Business Unit (SBU), managing a portfolio of world-class premium audio brands.

You will drive end-to-end sales execution by developing effective channel strategies, expanding key account relationships, and optimizing retail performance to ensure consistent revenue growth. Partnering closely with cross-functional teams, including marketing and operations, you will play a pivotal role in translating business objectives into measurable sales results in a highly competitive market.

What You Will Do

  • Develop and execute annual sales and channel development strategies for Lifestyle products in China, ensuring alignment with overall business objectives
  • Break down sales targets into quarterly and monthly plans, monitor execution, and ensure achievement of revenue and KPI goals.
  • Manage and expand multi-channel distribution, including offline retail, key accounts, and coordination with e-commerce channels
  • Drive continuous business growth by identifying new market opportunities and strengthening key account partnerships.
  • Collaborate closely with marketing teams to plan and execute promotional activities, brand-building initiatives, and end-user engagement programs
  • Lead channel sales operations including retail management, display execution, sales training, and in-store performance improvement.
  • Provide insights into China market trends and contribute to new product development, offering localized recommendations.
  • Support the development of competitive go-to-market models, including pricing strategies, channel policies, and service systems.
  • Partner with cross-functional teams (e.g., e-commerce, marketing, operations) to optimize overall sales performance and customer experience.
  • Manage, coach, and develop Multi-channel sales team, ensuring strong performance management and capability building.
  • Other works assigned by manager.

What You Need to Be Successful

  • Bachelor’s degree or above, preferably in Business, Economics, or Engineering-related fields.
  • 5+ years of sales and marketing experience, preferably in Lifestyle, consumer electronics, or audio products.
  • Strong understanding of multi-channel sales management, including retail, distribution, and key account management.
  • Proven experience in achieving sales targets and managing P&L or KPI-driven business environments.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong analytical thinking and strategic planning capability.
  • Self-motivated, results-driven, and able to work under pressure

Bonus Points if You Have

  • Experience in premium audio, digital devices, or headphone categories.
  • Strong knowledge of China retail and distribution landscape for Lifestyle products.
  • Good command of English in both written and spoken communication.

What Makes You Eligible

  • Willingness to travel.
  • Willingness to work in an office environment in Shanghai, China
  • Any offer of employment is conditioned upon the successful completion of a background investigation and other applicable pre-employment requirements

What We Offer

  • Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.
  • Access to employee discounts on world-class Harman (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Access to HARMAN Campus Fitness Center and Cafeteria
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Skills Required

  • Bachelor's degree or above (Business, Economics, or Engineering preferred)
  • 5+ years of sales and marketing experience
  • Experience in Lifestyle, consumer electronics, or audio products
  • Strong understanding of multi-channel sales management (retail, distribution, key account management)
  • Proven experience achieving sales targets and managing P&L or KPI-driven businesses
  • Excellent communication, presentation, and stakeholder management skills
  • Strong analytical thinking and strategic planning capability
  • Self-motivated, results-driven, able to work under pressure
  • Experience in premium audio, digital devices, or headphone categories
  • Strong knowledge of China retail and distribution landscape for Lifestyle products
  • Good command of English (written and spoken)
  • Willingness to travel
  • Willingness to work in an office environment in Shanghai, China
  • Successful completion of background investigation and other pre-employment requirements

Harman Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harman and has not been reviewed or approved by Harman.

  • Healthcare Strength Healthcare coverage is described as comprehensive, often including medical, dental, and vision plans, with HSAs/FSAs and disability or life insurance also referenced. Wellbeing support such as EAP access and onsite occupational health services is also part of the package in some regions.
  • Wellbeing & Lifestyle Benefits Lifestyle-oriented benefits include employee product discounts and region-specific perks like free fruit deliveries, Cycle to Work schemes, and meal coupons or allowances. Flexible schedules and work-from-home options are also part of the overall offering where roles and projects allow.
  • Fair & Transparent Compensation Pay is repeatedly characterized as solid or market-aligned for many roles, with salary payments described as consistent and on time. Compensation is also tied to performance in some accounts, reinforcing a perception of basic fairness for a portion of employees.

Harman Insights

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The Company
HQ: Stamford, CT
22,291 Employees
Year Founded: 1980

What We Do

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

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