MTS-1, Site Reliability Engineer

Posted 15 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Retail
The Role
Build and operate resilient, high-performance services at scale: monitor service health, develop reliability solutions and tooling, run reliability audits and incident management, create SOPs, and collaborate with engineering and architecture teams.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role: 

At eBay, the Site Reliability Engineering (SRE) team bridges the gap between software development and operations. Our mission is to build systems, tools, and platforms that keep eBay services fast, available, and reliable—at global scale. We work closely with product engineering teams to design, build, and operate resilient applications that power the commerce experiences of millions.

We’re looking for a Software Engineer with a passion for reliability, scalability, and performance—someone who brings both a developer’s mindset and a systems-thinking approach.

What you will accomplish: 

  • Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate.

  • Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance.

  • Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs).

  • Enhance Monitoring Tools: Build and improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities.

  • Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams.

What you will bring: 

  • 6+ years of professional experience in software engineering, ideally in backend or platform teams

  • Proficiency in one or more programming languages (e.g., Java, Go, Python)

  • Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises.

  • Familiarity with cloud platforms, container orchestration (e.g., Kubernetes), and infrastructure-as-code tools

  • Experience with observability stacks (e.g., Prometheus, Grafana, ELK, OpenTelemetry)

  • Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


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Skills Required

  • 6+ years of professional experience in software engineering
  • Experience in backend or platform teams
  • Proficiency in one or more languages such as Java, Go, or Python
  • Strong incident management, technical triage, and leadership skills
  • Familiarity with cloud platforms, container orchestration (Kubernetes), and infrastructure-as-code tools
  • Experience with observability stacks (Prometheus, Grafana, ELK, OpenTelemetry)
  • Strong interpersonal and communication skills

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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