MSSP Specialist: Automation and Orchestration

Company Overview:

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

Arctiq is currently seeking a candidate to fulfill the role of a MSSP Specialist: Automation and Orchestration. This position requires previous experience in related IT, IT security, and a passion for continuous learning. You will be responsible for leveraging diverse technologies and taking an automation-first approach to strive towards improving the efficiency, effectiveness, and accuracy of the Arctiq MSSP service.

NOTE: This position is remote and can be located anywhere in the USA.

Responsibilities:

• Provide subject matter expertise and thought leadership over the assessment of Automation and Orchestration capabilities and functions across People, Process, and Technology
• Assists with strategic planning, driving improvements, and providing input on capabilities and methods for Automation and Orchestration in the MSSP.
• Assist with the design, engineering, deployment, and maintenance of custom automation playbooks and processes
• Use forensic, incident response, and process expertise to respond to and investigate system, service, or network attacks and breaches alone and as part of a team.
• Plan and build automation and event detection into the Arctiq MSSP.
• Work with customers on investigations.
• Work as part of a team to respond to security incidents.
• Provide excellent quality of Customer Service.
• Understand the overall processes and procedures of the Arctiq SOC and the relevance of the procedures to the managed client.
• Work non-traditional hours and respond to on-call requests in a 24/7 service environment.
  

Qualifications:

• Have a strong background working in the IT and IT Security arena.
• A solid foundational understanding of networking principles, security best practices, and programming is required.
• Security+ certifications
• Security Experience: 2 or more years’ experience working in the Managed Security Services area.
• Have a bachelor’s degree in computer science, information systems, data processing, or have demonstration of equivalent experience.
• Compelling written and verbal communicator

Preferred Skills/Experience:

• Experience with platform administration on Linux and Windows, computer networks, experience with AWS or Azure, and virtualization.
• Practical experience with many of today’s security tool sets (IPS/IDS, AV, Firewalls, Switches, etc.) is a must
• Experience with Python (required) or PowerShell, CSS/HTML, and JavaScript.
• Strong critical thinking and technical diagnostic abilities.
• Ability to work in project teams and complete individual tasks in a timely manner.
• A sense of personal accountability.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.