MSP, Partner Marketing Manager

Reposted 5 Days Ago
Hiring Remotely in United States
Remote
115K-150K Annually
Mid level
Information Technology • Cybersecurity
The Role
The MSP Customer Marketing Manager will develop and execute marketing strategies for MSP customers, focusing on product adoption and customer growth. Responsibilities include managing campaigns, collaborating with teams, and optimizing engagement metrics.
Summary Generated by Built In

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

The MSP Partner Marketing Manager drives growth within our existing MSP partner base by pulling key marketing levers, including lifecycle campaigns, adoption programs, enablement content, and value-based messaging. This role supports expansion and retention by partnering closely with Expansion and Customer Success teams to execute coordinated, marketing-led strategies.

This is a hands-on, individual contributor role for a marketer who is highly organized, detail-oriented, and comfortable managing programs from planning through execution.

What You'll Do

  • Plan and execute MSP-focused expansion campaigns to drive product adoption, upsell/cross-sell, and long-term partner growth across our base.

  • Build and manage email nurture programs for MSP partners across different stages of the lifecycle.

  • Lead MSP-exclusive initiatives such as webinars, campaigns, and value-driven programs in collaboration with Product Marketing and Content Marketing.

  • Collaborate with Product Marketing to develop and distribute MSP-facing sales and marketing resources that support partner growth.

  • Work closely with Account Management and Client Success teams to align marketing programs with MSP partner needs and lifecycle milestones.

  • Support communications to MSP partners related to product updates, programs, and key initiatives.

  • Partner with our RevOps team to execute campaigns using HubSpot and track performance, identifying insights and opportunities for optimization.

  • Manage multiple projects and timelines to ensure accurate and timely execution.

  • Report on program performance and provide actionable recommendations to improve engagement, adoption, and partner success.

What We're Looking For

  • 5+ years of B2B marketing experience, with direct experience marketing to MSPs required.

  • Hands-on experience with HubSpot and Salesforce CRM marketing and sales automation platforms.

  • Proven success building and executing lifecycle or expansion-focused marketing programs within an existing partner base.

  • Strong copywriting skills for email, communications, and MSP-facing enablement materials.

  • Highly detail-oriented with excellent project management skills.

  • Understanding of the MSP partner lifecycle dynamics and how to support adoption, growth, and retention.

  • Collaborative working style with experience partnering cross-functionally with Account Management, Customer Support, and other marketing teams.

  • Data-driven mindset with experience measuring program performance and optimizing for results.

  • Excellent written and verbal communication skills.

  • Experience in cybersecurity or related technology markets is a strong plus.

Why You'll Love This Role

  • Drive programs that directly impact product adoption and utilization, expansion, and long-term MSP partner value.

  • Play a key role in shaping how Blackpoint Cyber grows and strengthens MSP partner relationships.

  • Work cross-functionally with customer-facing teams and marketing leaders in a collaborative environment.

  • Fully remote role with autonomy and meaningful ownership.

KPIs / Success Measures

  • Engagement and performance of MSP partner expansion and lifecycle campaigns.

  • Adoption and utilization of MSP-facing enablement resources.

  • Effectiveness of expansion-focused campaigns supporting MSP partner growth.

  • Alignment and execution of initiatives with Account Management and Partner Success teams.

  • Program insights and optimizations that improve MSP partner engagement and growth over time.

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment.  For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.

Skills Required

  • 5+ years of B2B marketing experience
  • Direct experience marketing to MSPs
  • Hands-on experience with HubSpot
  • Hands-on experience with Salesforce CRM
  • Proven success in lifecycle or expansion-focused marketing programs
  • Strong copywriting skills
  • Excellent project management skills
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The Company
HQ: Denver, Colorado
187 Employees
Year Founded: 2014

What We Do

Blackpoint Cyber is a technology-driven cybersecurity company headquartered in Denver, Colorado. Founded in 2014 by former U.S. Department of Defense and intelligence security experts, Blackpoint leverages decades of real-world experience and deep knowledge of malicious tradecraft to provide proactive, nation-state-grade cybersecurity to organizations worldwide. Our mission is clear: to deliver 24/7, human-powered Managed Detection, Response, and Remediation (MDR) services, empowering IT professionals with the industry’s fastest threat elimination and risk mitigation capabilities. Blackpoint’s proprietary technology and active Security Operations Center (SOC) work together to stop cyber threats in real-time, ensuring organizations of all sizes remain protected in a constantly evolving threat landscape. At Blackpoint, we are a passionate team of cybersecurity professionals dedicated to helping Managed Service Providers (MSPs) become the heroes modern businesses rely on. By arming MSPs with cutting-edge technology, relentless 24/7 support, and a trusted partnership, we help them safeguard their clients and combat cyber threats with confidence and precision. At Blackpoint Cyber, we believe sophisticated cybersecurity should be accessible to all. That’s why we remain deeply committed to the growth and success of the Managed IT and Security community, offering cutting-edge solutions that empower IT professionals to combat cyber threats with confidence. Strike first and secure fast with Blackpoint Cyber.

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