MSP Billing & Reporting Specialist

Posted Yesterday
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Pune, Mahārāshtra, IND
In-Office
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
Data Protection for the cloud era.
The Role
Manage inbound consumption data to calculate monthly usage-based billing, validate and reconcile consumption, contract, and rate card data, produce MSP scorecards and partner-facing reports, support partner reconciliation meetings, maintain MSP mappings, and drive automation to reduce manual reconciliation and flag anomalies before deadlines.
Summary Generated by Built In

About Druva

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. 

Visit druva.com and follow us on LinkedIn, X and Facebook.

Key Responsibilities

SaaS Consumption Billing & Data Processing

  • Manage inbound consumption data feeds to calculate monthly usage-based billing for cloud software partners.
  • Validate and scrub data from multiple systems to ensure tenant-level accuracy across consumption, contract, and rate card data.
  • Apply new contracts, amendments, and tier updates; reconcile mismatched data between SFDC and internal rate card tables.
  • Identify, validate, and map discrete cloud tenants (new, conversions, or legacy) to ensure complete billing capture.

MSP Partner Reporting & Communication

  • Manage all outbound MSP scorecards, consumption reports, and custom partner summaries for monthly billing cycles.
  • Translate internal consumption data into partner-facing reports, highlighting usage trends, overages, and renewal triggers.
  • Partner with MSP account managers to validate data with partners and ensure accurate billing communications.
  • Support partner reconciliation meetings by preparing detailed usage, overage, and underage analyses.
  • Maintain master MSP mappings, ensuring Prime/Sub relationships are accurately reflected across datasets.

Automation & Process Improvement

  • Drive consistency and efficiency across manual billing workflows—from tenant identification to monthly data uploads.
  • Identify automation opportunities to reduce manual data transformation and reconciliation work.
  • Proactively flag data anomalies, rate mismatches, or mapping gaps before reporting deadlines.

Required Skills & Qualifications

Technical Proficiency

  • Advanced Excel / Google Sheets (formulas, pivots, vlookups, data cleaning, deduplication, validation logic).
  • Experience with Salesforce (SFDC) and standard billing/subscription platforms.
  • Familiarity with standard BI tools (Tableau, Power BI, etc.).

Business & Financial Acumen

  • Deep understanding of SaaS consumption-based billing, rate card logic, and tiered pricing structures.
  • Experience in reconciling data between operational systems and resolving complex billing/overage disputes.

Soft Skills

  • High attention to detail and ability to work accurately under tight monthly deadlines.
  • Excellent written and verbal communication skills—able to explain billing data logic to partners and non-technical teams.
  • Strong problem-solving mindset—ability to identify root causes of data anomalies and design durable fixes.

Preferred Qualifications

  • 3–5 years of experience in SaaS billing, sales operations, or data analytics.
  • Experience with SaaS Channel Partners, Cloud Software MSPs, or B2B Software Resellers (Note: This role requires software/cloud billing experience; contingent workforce/HR staffing MSP experience is not applicable).
  • Proven ability to manage recurring monthly operational cycles with precision.

Skills Required

  • Advanced Excel / Google Sheets (formulas, pivots, vlookups, data cleaning, deduplication, validation logic)
  • Experience with Salesforce (SFDC) and billing/subscription platforms
  • Familiarity with BI tools (Tableau, Power BI)
  • Deep understanding of SaaS consumption-based billing, rate card logic, and tiered pricing structures
  • Experience reconciling data between operational systems and resolving complex billing/overage disputes
  • High attention to detail and ability to work accurately under tight monthly deadlines
  • Excellent written and verbal communication skills to explain billing logic to partners and non-technical teams
  • Strong problem-solving mindset, able to identify root causes of data anomalies and design durable fixes
  • 3-5 years of experience in SaaS billing, sales operations, or data analytics
  • Experience with SaaS Channel Partners, Cloud Software MSPs, or B2B Software Resellers
  • Proven ability to manage recurring monthly operational cycles with precision

Druva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Druva and has not been reviewed or approved by Druva.

  • Fair & Transparent Compensation Pay is considered competitive for many U.S. sales and select senior product/engineering roles, with on‑target earnings and totals aligning well to peer SaaS ranges. Feedback suggests employees in these pockets often view their packages as fair and solid.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental/vision, and mental‑health programs for employees and families. Many signals point to healthcare being a strong component of the overall package.
  • Parental & Family Support Paid maternity, paternity, adoption, and family medical leave are offered alongside financial support for fertility and adoption. These family‑building benefits broaden total rewards beyond cash compensation.

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The Company
Denver, CO
800 Employees
Year Founded: 2008

What We Do

Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; customers drive down costs by over 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management.

Why Work With Us

We are the leader in cloud data protection and cloud is the way of the future! With over $300M in funding and our Pre-IPO status, it is the perfect time to jump on board. Two of our company values are "challenger mentality" and "one team". We truly believe in the impact we can make together and we are not afraid to push the status quo.

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