The MS Specialist Core provides expert-level support for Nokia's core network solutions, focusing on incident management, problem resolution, and proactive maintenance to ensure service continuity and customer satisfaction.
Responsibilities- Respond to and resolve critical incidents affecting core network elements, including troubleshooting, diagnosis, and escalation.
- Analyze recurring issues, identify root causes, and implement permanent solutions to prevent future occurrences.
- Plan, execute, and verify changes in the core network infrastructure, adhering to established processes and minimizing service impact.
- Monitor network performance, analyze trends, and implement optimizations to enhance efficiency and reliability.
- Ensure that you maintain accurate network configurations and documentation.
- Communicate effectively with customers regarding service status, incident resolution, and planned activities.
- Participate in on-call rotations to provide 24/7 support for critical network operations.
Must have:
- In-depth understanding and practical experience with at least one core network domain (e.g., IMS, VoLTE, Packet Core, 5G Core).
- Signaling Protocols: Proficiency with relevant signaling protocols (e.g., SIP, Diameter, SS7/SIGTRAN, GTP).
- Strong command-line skills for troubleshooting, log analysis, and system administration.
- Solid grasp of TCP/IP, routing protocols (e.g., OSPF, BGP), and network troubleshooting tools.
- Troubleshooting & Diagnosis: Proven ability to identify, analyze, and resolve complex technical issues efficiently.
Nice-to-have:
- Certifications related to Nokia core network products or other relevant telecom vendors.
- Understanding of project phases and methodologies for participating in network upgrades or deployments.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
Skills Required
- In-depth understanding and practical experience with at least one core network domain
- Proficiency with relevant signaling protocols
- Strong command-line skills for troubleshooting and system administration
- Solid grasp of TCP/IP and routing protocols
- Proven ability to identify and resolve complex technical issues
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
