Nokia Global Delivery operations comprise the NOC Operations (FCAPS) for the global telecom companies from all market segments. CSPs and Enterprise customers are served from the Nokia GDC. This Role will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/service tickets/incidents.
Responsibilities- Providing technical support for complex Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
- Technical Operations support for Customer Team.
- Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.
- Support customer’s network performance and evolution.
- Manages network SW and HW configuration information.
- Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.
- Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.
- Monitors and reports customer’s life network performance and acts to ensure network’s availability including e.g. customer SLA fulfilment
- Support and perform competence development of local technical teams.
- Ensure multiple network Element are connected and all functions are working well.
- Handling Critical and Emergency network incidents with stakeholders/Care.
Must-Have:
Typically, a minimum experience on Platforms between 7-10 yrs require
Require Educational Qualification B.E/B.Tech.
In-depth understanding of OpenStack Architecture NFV, Mano & its components like (component like Nova, Cinder, Neutron, Horizon, Glance, Keystone)
Live experience in deploying / managing the Cloud Infra using OpenStack.
System Administration of Linux ubuntu/OpenStack environment
Storage knowledge like HP, EMC and IBM LUN creation and allocation
Service deployment using the Virtualization, Orchestration, Image
Nice-To-Have:
Linux distributions: Ubuntu, Centos, Red hat New installation and trouble shoot.
Storage knowledge like HP, EMC and IBM LUN creation and allocation
Understanding of SDN and VLAN and overlay (VXLAN, MPLSGRE etc.)
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
Skills Required
- Minimum 7–10 years of experience working with relevant platforms
- Bachelor of Engineering or Bachelor of Technology degree
- In-depth understanding of OpenStack architecture, NFV, MANO, Nova, Cinder, Neutron, Horizon, Glance, and Keystone
- Live experience deploying and managing cloud infrastructure using OpenStack
- System administration in Linux Ubuntu and OpenStack environments
- Storage knowledge including HP, EMC, and IBM LUN creation and allocation
- Service deployment using virtualization, orchestration, and images
- Experience installing and troubleshooting Ubuntu, CentOS, and Red Hat Linux distributions
- Understanding of SDN, VLAN, and overlay technologies including VXLAN and MPLS GRE
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
