Mr. Gatti's Supervisor

Posted 5 Days Ago
Be an Early Applicant
Fort Worth, TX, USA
In-Office
16-20 Hourly
Entry level
Food • Hospitality
The Role
Supervise restaurant operations to ensure excellent guest service, staffing, training, product quality, safety, and compliance. Assist GM with hiring, inventory, scheduling, financial and operational planning, local marketing, and corrective actions. Maintain cleanliness, preventative maintenance, and handle special projects as assigned.
Summary Generated by Built In
Salary: $16 - $20 per hour to start
  • FREE Food
  • Flexible Schedule
  • Paid Time Off
  • Free Uniforms
  • Medical, Dental, Vision for Full Time Employees
  • Advancement Opportunities

Essential Functions:

  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Assists GM in recruitment of hourly employees.
  • Initiates and follows through on corrective action of hourly employees. .
  • Ensures development of hourly employees, including maintaining an environment that fosters employee motivation,
  • development and training.
  • Ensures all employees follow established guidelines for product quality, availability, and excellence.
  • Assists in inventory, ordering and receiving.
  • Practices prescribed facility cleanliness, maintenance, and safety practices.
  • Manages in compliance with Gatti’s policies and procedures and all local, state and federal regulations.
  • Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates
  • corrective action as required.
  • Assists in the development of short and long term financial and operational plans for the restaurant in support of corporate
  • objectives.
  • Maintains a labor schedule that meets customer demand.
  • Assists GM with weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
  • Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
  • Recommends local store marketing programs to build sales and implements programs as directed by the GM.
  • Maintains applicable preventative maintenance programs.
  • Ensures the security and safety of the restaurant, its Guests and Employees.
  • Holds employees and self accountable for methods, standards, and results.
  • Special projects as directed by the General Manager.
  • Any other duties deemed necessary.

Education, Experience and Skills Required:

  • Qualified applicants must have at least 6 months work experience in supervisory position, preferably in food service.
  • Must be at least 18 years old.
  • Demonstrates strong leadership and guest service skills.
  • Demonstrates sound reasoning and follow-through in decision-making processes.
  • Demonstrates excellent organizational, financial and problem solving skills.
  • Ability to attract, train, retain, and motivate quality employees.
  • Ability to work in a dynamic, fast-paced environment.
  • Must be food safe certified.

Required Technical Skills:
Basic knowledge of PC functions in order to prepare and various computerized store reports.
Ability to communicate well, both orally and in writing.
Ability to coach and direct employees.Understanding of “back of house” and “front of house” operations.

Health: An applicant who is currently infected with or has knowledge that they are currently infected with a communicable disease which has been determined by the Secretary of Health and Human Services as one which is transmissible to the public through the handling of food will not be considered as a qualified candidate. An applicant must comply with the applicable city Department of Health regulations as well as Jason's deli's dress code policies.

Physical Standards: Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively; to maintain regular attendance; to use cash register, calculator, knives, meat slicers, buffalo choppers, drills, mixers, can openers, scales, and dishwashing machines.

We value and appreciate diversity. EOE

Skills Required

  • Minimum 6 months supervisory work experience, preferably in food service.
  • Must be at least 18 years old.
  • Food safety certification.
  • Strong leadership and guest service skills.
  • Sound reasoning and follow-through in decision-making.
  • Excellent organizational, financial, and problem-solving skills.
  • Ability to attract, train, retain, and motivate employees.
  • Ability to work in a dynamic, fast-paced environment.
  • Basic PC skills to prepare computerized store reports.
  • Good oral and written communication skills.
  • Ability to coach and direct employees.
  • Understanding of back-of-house and front-of-house operations.
  • Ability to stand and be mobile up to six hours, frequent reaching/bending/stooping, and lift/carry up to 30 pounds.
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The Company
3,600 Employees
Year Founded: 1976

What We Do

Jason's Deli is a family-owned, fast-casual restaurant chain founded in Beaumont, Texas, in 1976 by Joe Tortorice Jr. The company offers wholesome meals made with natural ingredients, specializing in deli-style sandwiches, soups, salads, and pasta dishes. With a commitment to community and health, it is also recognized for its extensive catering services and a mission to provide quality family-style dining.

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