Mr D - Partner Success Associate 2

Posted Yesterday
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Cape Town, Western Cape, ZAF
In-Office
Junior
eCommerce • Retail
The Role
Supports partner success on the Mr D marketplace by coordinating promotions, communicating with restaurant partners, identifying regional promotional gaps, and reporting on marketplace performance. The role maintains partner-facing guides, troubleshoots catalog and promotion issues with product and engineering teams, supports CRM communications, and delivers insights to sales, account management, and marketing teams.
Summary Generated by Built In

Mr D, a division of the Takealot Group, is looking for a highly talented Partner Success Associate to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

  • Scale: Show the millions of Mr D customers what you can do 
  • Learn: We work with the best of the best, and then some. 
  • Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Manager of Mr D. 

Purpose of Role:

Support the Partner Success team by assisting with central campaigns aimed at driving partner success on the Mr D platform. Provide insights through reporting on performance and opportunities while maintaining excellent communication with partners and internal teams.

Your responsibilities will include:

  • Collaborate effectively with the Mr D sales and key account management team to drive promotions and catalog related KPIs.
  • Support promotional objectives through effective communication campaigns to partners.
  • Identify shortcomings in promotional supply across the various Mr D regions.
  • Report back on promotional opportunities and successes.
  • Collaborate with the product and engineering teams to support account management and marketing teams with troubleshooting promotions and catalog issues.
  • Take ownership of the various partner-facing guides and training material to ensure they are up to date and effectively distributed.
  • Create and run reporting showcasing marketplace and platform insights
  • Partner with the CRM team to optimise email and communication tools and creatively engage restaurant partners

Skills & Attributes required:

  • Attention to detail in a high pressure environment.
  • Ability to identify areas of improvement.
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong working knowledge of Google sheets and/or Microsoft Excel.
  • A strong interest in e-commerce.
  • Strong team player.

Qualifications:

  • Degree/Diploma in Business, Marketing, Communications, or related fields.
  • 1-3 years of relevant experience in an eCommerce marketplace environment, online B2B, or related operational roles

Let’s talk about life @ Mr D

  • The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
  • No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
  • Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
  • Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
  • Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
  • Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
  • Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Skills Required

  • Degree or diploma in Business, Marketing, Communications, or a related field
  • 1–3 years of relevant experience in an eCommerce marketplace, online B2B, or related operations role
  • Strong working knowledge of Google Sheets and/or Microsoft Excel
  • Interest in e-commerce
  • Strong attention to detail and ability to identify areas for improvement
  • Ability to communicate and visualize findings and results
  • Ability to take ownership of tasks and work effectively in a team

takealot.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about takealot.com and has not been reviewed or approved by takealot.com.

  • Fair & Transparent Compensation Pay is considered aligned with qualifications in select office and tech functions. This indicates pockets where compensation matches role expectations despite broader variability.
  • Wellbeing & Lifestyle Benefits Employee discounts and company-supported learning opportunities are available to some permanent staff. These perks add non-cash value that can help offset leaner core benefits in certain teams.
  • Leave & Time Off Breadth Paid sick leave, holidays, and flexible scheduling appear in some roles. Such time-off and flexibility elements contribute positively where offered.

takealot.com Insights

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The Company
HQ: Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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