The work we do matters!
Hiring Agency:
Motor Vehicles - Agency 24
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Look at what we have to offer!
• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% (that's not a typo!) state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment
Schedule: Monday-Friday 8:00am-4:00pm
At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!
Job Duties:
Interview applicants and review source documents to determine identity, residency, immigration status, physical qualifications, and eligibility for DMV credentials. Examine identification and immigration documents for fraud and verify eligibility through applicable state and national databases. Create, update, and verify driver records while safeguarding personally identifiable information. Administer and evaluate commercial driver license pre-trip, basic control skills, and road tests. Travel to multiple locations to provide driver licensing and testing services. Administer and evaluate automobile road tests, including tests for recalled, inexperienced, or medically restricted drivers. Set up, administer, and evaluate motorcycle skills tests. Authorize or refuse licenses, permits, and identification cards; explain requirements, restrictions, appeals, and testing procedures; and assist with voter registration. Oversee daily office operations, equipment readiness, inventory, supplies, and basic troubleshooting. Train and mentor new employees, review work, provide technical guidance, and participate in special projects. Resolve complaints, de-escalate difficult situations, and address complex customer issues. Set up testing courses and perform required field activities, including working outdoors, entering commercial vehicles, standing for extended periods, and moving equipment weighing up to 50 pounds. Other duties as assigned and within the scope of the classification.
Requirements / Qualifications
Minimum Qualifications: Experience working with the public in a customer service capacity or working with motor vehicle laws.
Other: This position requires travel. As such, the incumbent must be able to present a valid driver’s license or another form of reliable transportation. Regular and reliable attendance required.
Knowledge, Skills, & Abilities:
Basic knowledge of traffic laws and safe-driving practices.
Ability to learn state and federal driver licensing laws, policies, and procedures.
Ability to learn identity-document review, fraud-detection, and licensing eligibility procedures.
Basic computer, data-entry, and recordkeeping skills with attention to accuracy.
Strong customer-service and verbal communication skills.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Skills Required
- Experience working with the public in a customer service capacity or working with motor vehicle laws.
- Valid driver’s license or reliable transportation (able to travel to multiple locations).
- Regular and reliable attendance.
- Basic knowledge of traffic laws and safe-driving practices.
- Ability to learn state and federal driver licensing laws, policies, and procedures.
- Ability to learn identity-document review, fraud-detection, and licensing eligibility procedures.
- Basic computer, data-entry, and recordkeeping skills with attention to accuracy.
- Strong customer-service and verbal communication skills.
Nebraska Department of Veteran Affairs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nebraska Department of Veteran Affairs and has not been reviewed or approved by Nebraska Department of Veteran Affairs.
-
Retirement Support — Retirement plan is considered excellent and a central reason total compensation feels strong. Long-term security is positioned as offsetting lower base wages.
-
Healthcare Strength — Health insurance is described as comprehensive within a benefits package that helps balance modest hourly pay. Coverage is viewed alongside retirement as a core component of overall value.
-
Leave & Time Off Breadth — Paid leave is included within the comprehensive package and contributes to perceived total compensation value. The breadth of time off helps make moderate salaries more workable.
Nebraska Department of Veteran Affairs Insights
What We Do
The Nebraska Department of Veterans' Affairs is a state agency dedicated to providing support, benefits, and assistance to veterans and their dependents within Nebraska.
