ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.
We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.
But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.
Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.
Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.
About the roleThe incumbent will be managing Motor Third Party Litigation end-to-end for the entire South Zone
Strategic management of high-value litigation
Entrustment of TP claims for Panel Advocate & Investigation team and follow-up for the reports and QC of the investigation reports, closure of the claims through legal procedure
Define and execute litigation roadmaps for the South Zone
Graduate in Law from any Recognized University in India
Good command of written and spoken English & any one regional language Tamil /Malayalam/Telugu
Must be a localite of Tamil Nadu / Kerala / Andhra Pradesh
Multilingual ability is an added advantage
Experience in the insurance sector (Legal/Litigation department) at least 2 years of overall service.
Motor Third Party Claims handling for ten + years
Preferably knowing MS Office and know-how in Microsoft Excel
Take full responsibility for managing motor third-party claims for the South Zone and oversee team management in registration, allocation of cases to external vendors, review of investigation reports, processing of court awards, and follow-up for the closure of the claims with due process of law.
Standardize workflows for court award processing and vendor payments to meet stringent turnaround times (TATs) and avoid penal interest/escalations.
Drive proactive settlement strategies, with a focus on high-value targets through Lok Adalats and pre-litigation negotiations. Need to process the court payments within given Timelines
To check the quality of investigation reports from the vendors and to provide feedback in case of any requirement
Oversee systematic review and modification of litigation reserves to ensure accurate provisioning and mitigate financial impact.
Directly oversee complex and high-exposure litigation cases, ensuring effective representation before MACTs and Higher Courts. Must work efficiently to set goals and work to avoid any escalations and maintain the relevance and quality while handling the claims before courts
Achievement of monthly/quarterly settlement targets and reduction of long-pending litigation cases.
Skills Required
- Graduate in Law from a recognized Indian university
- Good command of written and spoken English and one regional language (Tamil, Malayalam, or Telugu)
- Local resident of Tamil Nadu, Kerala, or Andhra Pradesh
- Multilingual ability
- Experience in the insurance sector (Legal/Litigation) of at least 2 years
- Motor Third Party claims handling experience of 10+ years
- Knowledge of MS Office and Microsoft Excel
What We Do
ACKO, launched in 2016, is a tech company which is solving real-world problems for customers, starting with insurance. We are India’s first digital-native insurer and have meaningfully redefined the insurance category. As a new-age brand, ACKO has brought the customer into the focus with fair pricing, convenience, and superior customer experience. ACKO was founded by Varun Dua and Ruchi Deepak. Varun is a serial fintech entrepreneur who has had extensive experience in the insurance industry spanning over two decades. Prior to this, he was CEO and Co-Founder of Coverfox Insurance Broking. Ruchi has worked in financial services in Mumbai and London with organizations such as Franklin Templeton and venture capital firm Matrix Partners. ACKO is targeted in its approach and operates in the Auto insurance, Embedded Insurance (bite-sized contextual coverages like mobile insurance), and Health Insurance sectors. As a customer-first company serving the digitally savvy, ACKO’s value proposition of ‘Welcome Change’ highlights the offerings of the company that make insurance simple and hassle-free. With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers. The company has pioneered the D2C model for insurance in India and empowers customers to choose the right product based on their requirements at the best price, at the click of a button with zero paperwork. ACKO has recently raised USD 450+ million to date and are backed by private equity majors such as General Atlantic and Multiples private equity, top venture capitalists such as Accel, Elevation, and Lightspeed Multiples, along with Amazon, Canada’s largest Pension Fund (CPPIB) amongst others. The company has grown at a CAGR of 88% in the last 4 years, served 75+ million customers and has issued ~900 million policies till date. Check our website - www.acko.com to know more about us.
