The Role
Coordinates, audits, corrects, stores, ships, and tracks mortgage trailing documents according to agency and investor guidelines. Communicates with document custodians, investors, servicers, title companies, and county offices to resolve missing or incorrect records. Generates reports, maintains tracking data, monitors loan conditions and disaster declarations, and supports compliance with BSA/AML, OFAC, GLBA, and applicable laws. The role involves sensitive documents, possible overtime, and physical filing duties.
Summary Generated by Built In
Job Summary & Responsibilities
NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.
Mortgage Trailing Documents Specialist I JOB SUMMARY:
Coordinates the shipping, corrections, and tracking of all trailing documents for the company. Audits all trailing documents per Agency/Investor guidelines.
Mortgage Trailing Documents Specialist I ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
* Audits all Agency/Investor trailing documents including loan closing recording fees.
* Coordinates with the document custodian, Investors, and servicers to deliver any correction(s) required to satisfy Agency/Investor guidelines.
* Communicates with title companies and county records offices to coordinate corrections or obtain missing trailing documents.
* Reviews Not Yet Purchased loans daily to insure proper storing/shipping for Agency/Investor.
* Requests checks for, or submits electronically, the recording of Assignments of Mortgage, Affidavits and Loan Modification.
* Completes corrections on trailing documents for Special Programs loans and Agency/Investor loans.
* Generates folders and files original trailing documents in fireproof vault for agency loans as required by Fannie Mae and Freddie Mac Agency Guidelines.
* Generates and prepares shipments of Trailing Documents to the document custodian for Ginnie Mae, Service Released Special Programs, and Service Retained loans.
* Generates reports for all trailing documents shipping, inputs tracking, and imports into Loan Operating System.
* Follows up daily on FEMA site to validate if there are presidential declared disasters. Follow Gateway Natural Disaster policy guidelines to keep customer loans in compliance.
* Reports on Trailing Conditions to be ran daily and follow up with appropriate individuals for outstanding pre-closing or Post-Closing conditions for completion.
* Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.
* Performs related responsibilities as required or assigned.
Preferred QualificationsMortgage Trailing Documents Specialist I REQUIRED QUALIFICATIONS:
Knowledge/Skill/Ability
* Basic knowledge of post-closing policies procedures and practices.
* Proficient in Microsoft Office applications (Word, Excel, & Outlook).
* Ability to stay focused and organized.
* Ability to be flexible and a team player.
* Exemplifies the Gateway Values: Growth Oriented, Make a Difference, "Get it Done" Attitude, Team Player, Do the Right Thing
* Basic knowledge of post-closing policies procedures and practices.
* Proficient in Microsoft Office applications (Word, Excel, & Outlook).
* Ability to stay focused and organized.
* Ability to be flexible and a team player.
* Exemplifies the Gateway Values: Growth Oriented, Make a Difference, "Get it Done" Attitude, Team Player, Do the Right Thing
Equivalent Education/Experience
* High school diploma or equivalent
* 0-2 years of related mortgage post- closing experience
* High school diploma or equivalent
* 0-2 years of related mortgage post- closing experience
Mortgage Trailing Documents Specialist I SPECIAL JOB DIMENSIONS:
Job deals with highly sensitive documents. Overtime may be required. Job may require heavy lifting and extended amounts of time on a ladder to file documents.
NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.
Skills Required
- Basic knowledge of post-closing policies, procedures, and practices
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
- Ability to stay focused and organized
- Ability to be flexible and work effectively as part of a team
- High school diploma or equivalent
- 0-2 years of related mortgage post-closing experience
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The Company
What We Do
Gateway is a leading financial institution headquartered in Jenks, Oklahoma, dedicated to strengthening families and communities. It provides personalized banking and mortgage solutions and is one of the largest financial institutions in Oklahoma, with assets exceeding $2 billion and a strong national mortgage presence through over 70 locations across the country.


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