Mortgage Support Analyst

Job Description
Enhance seamless mortgage experiences with precision and speed! Join us to drive quality and innovation in mortgage support!
As a Mortgage Support Analyst within the Credit Ops Risk Team, you will be responsible for the preparation of mortgage documentation, facilitating a seamless mortgage completion experience, and providing after-sales servicing to clients. You will work closely with mortgage specialists, legal partners, and credit colleagues. A strong focus on quality, risk, and controls is essential to ensure high-quality service and faster delivery to clients.
Job responsibilities

• Partners with Mortgage Specialists through the lifecycle of the mortgage process
• Prepares mortgage documentation, including among others, application and offer packs, utilization requests, commencement letters and annual mortgage statements
• Instruct, legal and valuation work and undertake all completion activities including ensuring satisfaction of all conditions and mortgage loan booking
• Partners regularly with and provide support for colleagues in other locations (London, Geneva, Singapore)
• Maintains accurate data in systems and partner with other operations and technology colleagues to resolve exceptions
• Develops an in-depth understanding of the UK mortgage regulations and end-to-end process
• Understands and ensure compliance with, JPMorgan policies and regulatory requirements
• Supports Regulatory Reporting requirements
• Partners with colleagues on projects to deliver new products, simplify or enhance existing processes and enhance the client experience

Required qualifications, capabilities and skills

• Previous experience in dealing with client credit documents
• Excellent interpersonal skills with an ability to communicate at all levels
• Strong organisational skills, ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines
• Familiarity with credit and lending products
• Ability to identify improvements and support delivery of process changes
• Control and Risk mitigation mind-set and strong attention to detail

Preferred qualifications, capabilities and skills

• Knowledge of mortgage documentation and regulation is a plus
• Experience within a financial institution is a plus
• Strong Excel skills an advantage

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.