Mortgage Representative - Inside Sales

Posted 4 Hours Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
23-38 Hourly
Junior
Fintech
The Role
Originates residential mortgage loans through inbound and referred leads. Responsibilities include selling mortgage financing, pre-qualifying customers, initiating applications, analyzing financial and credit information, negotiating loan terms, coordinating appraisals and closings, collecting conditions, and maintaining SAFE Act registration compliance.
Summary Generated by Built In
Overview:

Responsible for originating residential mortgage loans and adhering to the requirements of federal registration under the SAFE Act

Primary Responsibilities:
  • Receive referrals from realtors, builders, branches and/or developers who have pre-established relationships with M&T.  Follow up on potential customers via telephone, fax, and email. 
  • Sell inbound customers to use M&T Mortgage for mortgage financing.  Answering initial questions and providing explanation of M&T products.  Pre-qualifying customers.
  • Originates mortgages and coordinates settlements. 
  • Begins mortgage application process in person or over the phone and sends packages to customer for completion.  Enters completed applications into the system.
  • Obtains and analyzes pertinent financial and credit data necessary for determining if loan is an acceptable risk. 
  • Collects closing conditions, orders appraisals, coordinates draw schedules, and schedules closings.
  • Negotiates terms and conditions of loan with mortgagor.
  • Provides timely and complete feedback to sources regarding the disposition of their leads.
  • Keeps informed of changing rules and regulations.
Scope of Responsibilities:

Works under general supervision.

External contacts may include customers, builders, manufacturers, and realtors.

Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.

Education and Experience Required:

Associate’s degree and a minimum of 2 years mortgage origination and/or customer service experience, or in lieu of a degree a combined minimum of 4 years higher education and/or work experience including a minimum of 2 years mortgage originator and/or customer service experience.

Education and Experience Preferred:

General PC knowledge and departmental software

Organizational skills

Sales ability

Mathematical skills

Ability to interact with all levels in a professional manner

Customer Service Skills

Knowledge of products and government regulations

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

LocationClanton, Alabama, United States of America

Skills Required

  • Associate's degree
  • At least 2 years of mortgage origination and/or customer service experience
  • Alternatively, 4 years of combined higher education and/or work experience, including at least 2 years of mortgage origination and/or customer service experience
  • Federal registration under the SAFE Act

M&T Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.

  • Retirement Support Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
  • Leave & Time Off Breadth Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
  • Wellbeing & Lifestyle Benefits Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.

M&T Bank Insights

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The Company
HQ: Buffalo, NY
21,590 Employees
Year Founded: 1856

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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