Mortgage Paralegal

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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At Regions, the Paralegal - Corporate reports to an attorney in the Legal Department and provides professional legal support through legal research, drafting legal and business communications, and general file management.

Primary Responsibilities

• Performs more complex legal and regulatory research for attorneys – finding relevant cases, statutes, regulations and other legal materials without citations
• Maintains up-to-date file on commonly used forms and recommends form revisions
• Draft documents – responses to information requests
• Prepares exhibit sets or documents for depositions, hearings, memos, investigations and/or trials
• Proactively communicates with appropriate internal parties to assist in resolving complex legal issues or acquire documentation
• Reviews and organizes documents received or presented from opposing parties
• Reviews and prepares documents
• Updates and maintains case and/or knowledge management database
• Coordinates with internal and/or external counsel
• May offer advice and guidance to junior paralegals
• May serve as an initial point of contact for external parties such as government agencies
• Prepares comprehensive document indexes, timelines and/or summaries
• Retrieves information from bank systems as needed for legal matters

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act

Requirements

• Bachelor’s degree in related field and five (5) years of legal experience in law firm/inhouse counsel
• Or High School Diploma and nine (9) years of legal experience in law firm/inhouse counsel

Preferences

• Paralegal Certificate or formal legal training
• Subject matter experience in a given area of law/banking

Skills and Competencies

• Ability to work independently
• Data entry and typing skills
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams, and PowerPoint, etc)
• Strong attention to detail
• Strong time management
• Strong research, writing  and verbal communication skills

The Mortgage Servicing Paralegal provides legal and operational support to the Legal Department through the management of mortgage legal matters, coordination with outside counsel, maintenance of matter management systems, and preparation of customer correspondence. This role is responsible for ensuring accurate matter tracking, timely communication, and effective file management while supporting attorneys and senior legal professionals in the administration of mortgage servicing and related legal matters. The position requires strong organizational skills, attention to detail, and the ability to manage a high volume of matters in a fast-paced legal environment.

Primary Responsibilities

• Receive, review, and process incoming Mortgage CSC matters.

• Open and maintain legal matters in the Onit matter management system, ensuring accurate records, documentation, and case information.

• Monitor matter activity, track key dates and deadlines, and assist in ensuring timely handling and resolution of assigned matters.

• Prepare, print, assemble, and distribute HOA and COA correspondence, legal notices, letters, and supporting documentation.

• Coordinate certified mail processing, maintain delivery and correspondence records, and ensure mailings are completed accurately and timely.

• Monitor assigned litigation and non-litigation matters for updates from outside counsel and communicate with firms to obtain status updates, documentation, and other information necessary for file management.

• Review, organize, and maintain pleadings, correspondence, status reports, and other legal documents received from external law firms.

• Prepare and provide matter summaries, status reports, and updates to attorneys, management, and business partners as requested.

• Support attorneys and legal management in the administration of mortgage servicing legal matters, including identifying matters requiring attorney review and escalating issues as appropriate.

• Assist with MERS-related activities, including maintaining officer records, coordinating document execution packages, tracking MERS matters, and supporting Fannie Mae and Freddie Mac servicing and legal requirements as requested.

• Assist with special projects, legal operations initiatives, and other paralegal and legal support duties as assigned.

Impact of the Role

This position serves as a key support function within the Legal Department by managing numerous time-intensive legal and operational processes. By handling matter intake, file monitoring, correspondence administration, and outside counsel coordination, the Paralegal enables attorneys and senior legal professionals to focus on complex legal analysis, litigation oversight, regulatory matters, MERS responsibilities, and other functions requiring specialized legal expertise and authority.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.