Mortgage Operations Learning & Development Intern - Summer 2025 - (Pulte Mortgage)

Pulte Financial Services Summer Internships As a proud member of the PulteGroup Family of Companies, Pulte Financial Services (PFS) is a full-service financing arm comprised of Pulte Mortgage, PGP Title and Pulte Insurance Agency. Collectively, we are strongly committed to our customers and employees alike and are dedicated to helping our customers’ dreams of homeownership become reality. As one of the largest and most respected homebuilders in America, PulteGroup is a Fortune 500 company that has helped more than 800,000 families (and counting!) achieve homeownership from coast-to-coast.A Day in the Life of a Pulte Financial Services Intern:As a wholly owned subsidiary of PulteGroup, one of the most respected homebuilders, our career possibilities are expansive. Whether you’re passionate about Title/Escrow, Mortgage Operations, Learning & Development, Finance, Marketing and Social Media, or Human Resources, PFS has the perfect place for you to thrive. We pride ourselves with having a diverse, equitable and inclusive company culture that is centered around a core value system. We have a shared goal of embracing differences and support an environment of belonging within our organization.An internship with PFS offers a unique opportunity to expand your horizons in an exciting industry, gain hands-on experience, and build a solid foundation to support your long-term career goals. During your internship, you can expect to gain a holistic understanding of the Mortgage Lending and Title (Financial Services) industries. We also will invest in you and your continued development through centralized training and development opportunities throughout the summer.  Then, in your daily work, you’ll work with our experienced professionals in your designated function and contribute to meaningful projects. Lastly, you’ll showcase your experience and ideas by closing your internship with a capstone presentation with your local leadership team.Come join PFS, voted Fortune 100 Best Companies to Work for list!Hybrid work arrangement - (1-2 times in office per week). Office located in Englewood, CO near Denver, CO. Mortgage Operations Learning and Development:We are seeking a proactive and highly motivated intern to join our team and contribute to enhancing our Mortgage Banking Program for new employees. The successful candidate will collaborate with both the Mortgage Operations department and Learning & Development team to fist learn about the mortgage banking training program then analyze and suggest improvements.  The intern(s) will work with team members to identify opportunities to improve the training through a variety of different methods:  automation, video training, improved communication, self-training, etc. In addition to core responsibilities, this internship offers a unique opportunity to learn all aspects of mortgage banking.  Interns will participate in cross-training in other departments, interact with executive and senior leaders and explore the financial operations of the business, contributing to both professional growth and the development of future loan processors and consultants.This role offers professional growth in the dynamic field of mortgage finance. Overview of responsibilities:  

• Gain a deep understanding of mortgage banking and its key functions
• Identify and propose valuable improvements to the mortgage banking training program
• Collaborate with L&D and Operations leadership, developing leadership and business skills
• Cross-train with various financial services departments to build a broad skillset
• Attend business meetings to gain insights into daily mortgage banking operations
• Act as a decision-maker in creating and updating training content and course deliverables
• Provide input on new learning and development options
• Participate in team meetings, contributing ideas for training enhancements and change management

Projects:  The interns main project is to identify opportunities for improvement in training modules and overall training for new mortgage banking employees.  Interns will work with others in the department to implement changes for improvement. Management Responsibilities 

• Not applicable 

Scope 

• Decision Impact: Individual 

• Department Responsibility: None 

• Budgetary Responsibility: No 

• Direct Reports: No 

• Indirect Reports: No 

• Physical Requirements: Not applicable

Required Education/Experience 

• High School diploma GED, or equivalent education required. 

• Must be at least 18-years of age. 

• Must have authorization to work in the United States. 

• Our various PFS Internships are ideal for candidates pursuing a number of degrees including Business Administration, Finance, Project Management, Marketing, Information Technology, Communication, Human Resources, Pre-law, or similar degree. 

• Must be enrolled as an undergraduate or graduate student at the time of application or must have graduated the semester immediately preceding the start of the internship. 

• Minimum of junior status preferred. 

• Minimum cumulative GPA of 2.5 at time of application or graduation preferred. 

Required Knowledge/Skillsets 

• Curious and coachable, personable, patient, action-oriented, and accountable.
• Motivated and enthusiastic about delivering great work and achieving goals.
• Professional verbal and written communication skills, with the ability to interact confidently across all levels.
• Strong tech-savvy competency; experience with Excel and Microsoft Teams specifically. 
• Highly organized, with the ability to manage multiple tasks and meet deadlines consistently.
• Detail-oriented, with a sharp eye for accuracy in both project work and daily tasks.
• Analytical and problem-solving mindset, with the capability to identify issues and develop effective solutions.
• Adaptable and self-motivated, demonstrating agility to learn quickly in a fast-paced environment.
• Bias for action, with a proactive approach and a desire to make a meaningful impact alongside teammates.
• Strong interest in the homebuilding, real estate, and/or construction industry as a preferred career field.
• Added plus are students who are involved in extracurricular activities outside of their curriculum responsibilities (i.e., student organizations, leadership roles, student athletes, NAHB student competition, etc.). 

2025 Summer Internship Blueprint: In your 2025 internship role you will work alongside our experienced professionals and mirror that team’s schedule and flexibility models. Please read each role’s description and discuss with your hiring team to best understand the team’s expectations. 

• Application Dates: November 1st, 2024 – March 14th, 2025 

• Internship Dates: May 19th, 2025 – August 8th, 2025 (12 weeks) *Schedule may be adjusted based on individual student need. 

• 40 hours per week; schedule depends on the internship position and its requirements. 

• Compensation: Pay $22/hour

• Benefits: Temporary employees are eligible to participate in the Company's 401(k) Plan. 

• Format: Exact schedule will vary based on intern position and team; interns will mirror the schedule/format of their designated team. 

• Each intern will have the opportunity to shadow various functions that go into the homebuilding and lending processes. 

• Internships may include a capstone presentation or final project. 

Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.  Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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