RESPONSIBILITIES #LI-Hybrid
- Originate HELOCs (Home Equity Line of Credit), portfolio loans, and fixed rate loans which are sold in secondary market including purchases and refinances
- Initiate and Execute revenue generating activities including business development, customer and referral relationship development, community outreach, schedule/attend closing (if applicable) and financial education with documentation in CRM software
- Manage pipeline and customer expectations through communication throughout the loan process
- Structure loans according to customer goals and overall credit acceptance practices utilizing the 5 C's of credit for pre-qualifications and active loan requests
- Collect, analyze and communicate with borrower the initial required information needed to process/underwrite a loan including income/assets, credit and collateral related documentation to determine qualification through the Automated Underwriting System (AUS)
- Prepare write up of borrower request and any unique characteristics of the loan to assist future loan partners with assistance from regional leader or mentor and obtain appropriate loan approval.
- Cross sell additional bank products and services as well as provide constructive financial counseling and plan for future loan requests
- Perform tasks on loan files to comply with Freddie Mac guidelines, Mortgage Insurance guidelines or specific product requirements and bank specific details such as ordering PMI, interest rates, rate locks and in the event of denied/withdrawn applications, adverse action
- Review and communicate explanation of loan disclosures including the Loan Estimate and Closing Disclosure
- Maintain awareness of and adhere to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
- Deliver a consistent, high level of service within our Serving More standards
- Other duties as assigned
COMPETENCIES
- Interpersonal/Customer Service Skills
- Written and Verbal Communication
- Ability to understand and follow directions
- Adaptable to change
- Basic Computer Skills
- Ability to influence others
- Ability to build collaborative relationships
- Ability to work as part of a team
- Organized Skills/Detail Oriented
- Analytical Thinking
- Technical Expertise
ADDITIONAL INFORMATION
This position is non-exempt and full-time. Responsibilities may extend beyond traditional office hours; seven days a week and evening hours are at times required. Associates will respond to internal and external stakeholders as needed to successfully progress the loan to closing.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School diploma or equivalent required
2+ years retail banking/lending or mortgage underwriting field preferred
NMLS or ability to be licensed within 30 days
SCHEDULE
This position is exempt and salary. A minimum 37.5 hours is required to maintain eligibility for full-time status. Responsibilities extend beyond traditional office hours; seven days a week and evening hours are at times required. Associates will respond to internal and external stakeholders as needed to successfully progress the loan to closing. Frequent overtime may be required during peak hours.
A flexible work arrangement is available for this position.
Travel will be required to meet with clients, Realtors, Community Leaders, visit various markets and regional offices.
This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School diploma or equivalent
- NMLS or ability to be licensed within 30 days
- 2+ years retail banking/lending or mortgage underwriting field
Park National Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park National Bank and has not been reviewed or approved by Park National Bank.
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Retirement Support — A two-track retirement program combines an employer-funded pension with a matched stock ownership plan, an uncommon design that enhances long-term security. Plan materials highlight employer-paid pension credits alongside matching contributions to the KSOP.
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Healthcare Strength — Health coverage offers multiple medical options with the employer bearing most premium costs, plus dental and vision, and preventive care fully covered. This breadth positions core health benefits as a meaningful component of total rewards.
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Leave & Time Off Breadth — Paid time off includes vacation that scales with service, a robust holiday schedule, and paid leaves for childbirth, parental caregiving, and military duty. Long-term disability coverage is included for full-time associates.
Park National Bank Insights
What We Do
Banking is about relationships more than money. We’re a family of successful community banking teams led by strong, local leadership. We connect the convenience and resources of a national bank with hands-on, personalized service. Our commitment to serving with integrity and reliability has led to relationships that last generations. Our size and strength give customers flexible, banking options and convenience with extensive branch and ATM coverage. A wide variety of secure digital services help people manage their money anytime, anywhere. We want customers to bank the way they want and benefit from accounts that work for them. Whether it’s a home or vehicle loan, business loan or line of credit, our customer’s financial goals are our priority. At our core, we’re a community bank. From personal connections to large-scale partnerships, we work hand-in-hand to positively impact our communities, one customer at a time. THE ASSOCIATE EXPERIENCE: At Park, banking is about more than money, and your job is more than the work you do. Experience a career that ignites your passion to serve, unlocks your potential to grow and fuels the life you want to build for yourself and those you love. This is the official page for Park National Bank, headquartered in Newark, OH. Member FDIC. Equal Housing Lender
