- Review new loans passed from the Mortgage Department's loan origination system to MISER for accuracy of information within prescribed timeframes after loan boarding.
- Make changes to MISER as needed and as supported by the original loan documentation. Interacts with investors ensuring documentation is correct and complete.
- Ensure proper follow-up and filing of original loan documents, Note, recorded Mortgage, Title Policy and Assignments, within the prescribed timeframes to complete the Collateral files.
- Assist with the follow-up on corrective documentation sent to borrowers and/or settlement agents.
- Receive, prepare and submit Post Funding Audit requests to Fannie and/or Freddie Mac and PMI companies within the prescribed timeframes.
- Interview borrowers who are applying for a modification, assumption, re-amortization, or partial release of an existing first residential mortgage loan.
- Review the submission package to ensure completeness, viability and compliance with established guidelines. Communicate with borrowers whose packages are incomplete and secure the missing documentation.
- Prepare and submit packages to the Mortgage Servicing Manager for review and approval, denial or counter-offer. Preparation of documentation supporting management's decision.
- Ensure finalized documentation is retained in loan files or delivered timely to Custodians for GSE's.
- Assist with the preparation and submission of external home equity subordination requests.
- Assist in the preparation of daily, weekly and monthly reports.
- High ability to multi-task and prioritize workflow and assignments.
- High accuracy with attention to detail and meeting deadlines.
- Ability to work independently and in a team environment.
- Effective verbal and written communication skills.
- Ability to comprehend, analyze and explain all aspects of a customer's request.
- Ability to perform mathematical calculations and working accurately with numbers.
- Knowledge of Microsoft Word, Excel and Access.
- High School Diploma or GED and a minimum of three years' mortgage related experience.
Skills Required
- High school diploma or GED
- Minimum of three years of mortgage-related experience
- Ability to multitask and prioritize workflow and assignments
- High accuracy, attention to detail, and ability to meet deadlines
- Ability to work independently and in a team environment
- Effective verbal and written communication skills
- Ability to comprehend, analyze, and explain customer requests
- Ability to perform mathematical calculations and work accurately with numbers
- Knowledge of Microsoft Word, Excel, and Access
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
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Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
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Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
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Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
